Inside Sales Representative

Interlake Mecalux, Inc.; Melrose Park (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Interlake Mecalux, Inc. is hiring an Inside Sales Representative to join the Customer Service team at our Melrose Park, IL headquarters. You will coordinate proposals, manage quotes, and train distributors while collaborating with Engineering, Production, and Operations to ensure timely project delivery.

The role requires strong MS Excel and PowerPoint skills, familiarity with AutoCAD, and experience with ERP systems, along with a customer-focused, analytical mindset.

Qualifications

• Advanced proficiency in MS Excel and PowerPoint.
• Familiarity with AutoCAD preferred.
• Experience with ERP systems preferred.
• Polished and professional communication skills.
• Strong analytical and technical aptitude.
• Customer-focused and results-driven attitude.

Responsibilities

• Coordinate proposal generation with BOM, pricing, layouts, and material selection.
• Lead internal project meetings with Production, Engineering, and Operations.
• Provide product application and technical training to distributors.
• Utilize CRM and ERP to track leads, quotations, opportunities, and projects.
• Analyze lost sales and report reasons for management.
• Prepare weekly and monthly sales activity, pipeline and performance reports.
• Resolve customer inquiries promptly to maintain satisfaction.
• Evaluate distributor performance and identify strategic partnerships.
• Collaborate with Engineering, Logistics, and Customer Service for quotations and order execution.
• Maintain up-to-date product knowledge and monitor market trends.

Skills

MS Excel

PowerPoint

Self-motivated

Customer-focused

Analytical thinking

Professional communication

Tools

AutoCAD

ERP systems

Job description

We are hiring an Inside Sales Representative to join our Customer Service team and work out of our Melrose Park, IL headquarters!

Responsibilities

• Coordinate proposal generation including creating bills of material, pricing/selecting material, generating layouts/drawings as well as coordinating with Engineering as needed.
• Manage and facilitate internal project meetings with Production, Engineering, and Operations, as well as customer meetings to ensure project alignment and timely execution.
• Provide product application and technical training to distributors showcasing Interlake Mecalux’s engineering expertise and manufacturing capabilities.
• Utilize CRM and ERP tools to accurately track, manage, and follow up on sales leads, quotations, opportunities, and won projects.
• Monitor and analyze lost sales opportunities, identify reasons for project losses, and communicate findings and recommendations to management to support continuous sales improvement.
• Prepare and maintain accurate weekly and monthly sales activity, pipeline, and performance reports.
• Resolve customer inquiries and issues promptly and professionally, ensuring a high level of customer satisfaction throughout the sales process.
• Assist in evaluating distributor performance and identifying strategic distributor partnerships that align with company goals and contribute to long-term business success.
• Collaborate cross-functionally with Engineering, Logistics, and Customer Service to ensure accurate quotations, seamless order execution, and successful project delivery.
• Maintain a high level of product knowledge and stay current on company products, industry trends, and competitive offerings to effectively support customers and the sales organization.

Qualifications

• Self-motivated and able to work under minimal supervision.
• Advanced level of proficiency in MS Excel and PowerPoint.
• Familiarity with AutoCAD preferred.
• Experience with ERP systems preferred.
• Polished and professional communication skills.
• Excellent analytical and technical aptitude.
• A customer-focused and “whatever it takes” attitude.