Inside Sales Representative

Specialty Building Products; Maryland; On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Company-Paid Life Insurance & Dis­

401(k) with Company Match

Company-Paid Time Off

Paid Holidays & Floating Holidays

Plus Additional Perks

Job summary

Specialty Building Products, a leading distributor of specialty building products in North America, seeks an Inside Sales Representative to expand our VALUES-based organization. You will handle pricing inquiries, provide product information, and coordinate with Outside sales to place orders and quotes.

Strong communication and negotiation skills are essential. We value market knowledge and customer focus, offering full-time benefits and opportunities for commission based on performance.

Qualifications

• High school diploma required; 2-year degree preferred.
• 2–4 years sales experience; building industry experience preferred.
• Excellent communication and service-oriented telephone manner.
• Understanding of business and selling principles; negotiation skills.
• Computer literate: Word, Excel, Outlook; strong organizational skills.

Responsibilities

• Handle incoming/outgoing calls to provide pricing and product availability.
• Collaborate with Outside sales; coordinate product orders, quotations, and deliveries.
• Inform customers about pricing, shipping dates, delays, and related information.
• Stay updated on industry trends and market dynamics in the retail sector.
• Support distribution sales and build product distribution experience.

Skills

Communication

Customer focus

Problem solving

Negotiation

Self-starter

Analytical skills

Education

High school diploma

2-year degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Responsibilities And Essential Functions

We are currently expanding our current ISR team and looking for an Inside Sales Representative to grow our VALUES based organization. In this role you will focus on:

• Receive incoming and outgoing calls related to sales inquiries for new and established customers to provide pricing and availability, as well as information about our products and distribution services.
• Execute strategic plans in coordination with Outside sales, network with customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries, and providing customer follow-ups to ensure customer needs are met.
• Inform customer of unit pricing, shipping date, anticipated delays, and any additional information requested by the customer
• Other duties, as assigned and requested by management
• Market Knowledge: Stay updated on industry trends, competitor activities, and market dynamics within the retail sector.
• Building product distribution sales experience preferred

Competencies

• Problem Solving/Analysis.
• Customer/Client Focus.
• Decision Making.
• Communication Proficiency.
• Teamwork Orientation.
• Technology capacity

Required Credentials

• High school diploma with a 2-year degree preferred
• 2-4 years sales experience, building industry experience preferred
• Excellent communication skills including service-oriented telephone manner
• Must understand and possess good business and selling principles and negotiation skills
• Must be computer literate, Microsoft Word, Excel, and Outlook
• Strong organization and administration skills
• Self-starter, pro-active and the ability to take initiative
• Must have basic math and analytical skills

Pay range

$55k-$80k annually with opportunity for commission based on performance.

Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products!

Full-Time benefits would include

• Medical, Dental, Vision given on the 1st of the month following 30 days of employment
• Company-Paid Life Insurance & Disability
• 401(k) with Company Match
• Company-Paid Time Off
• Paid Holidays & Floating Holidays
• PLUS ADDITIONAL PERKS!

Serving Our Communities

We are also committed to our core value of “using our influence to have a uniquely positive impact” on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence.

We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.

• Please be careful about scam recruitment. Specialty Building Products would never send any candidate a check or instructions to deposit funds in a bank account in connection with the interview or hiring process.

Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.