Inside Sales Representative

DEMCO, Inc.; Madison (WI); Hybrid; USD 27,552 - 28,929; Full time

Benefits offered by this job

Extensive benefits package

Commission opportunity based on sales performance

Job summary

A solutions-based sales company in Madison is looking for an Inside Sales Specialist. In this role, you'll convert inbound inquiries into sales, build customer relationships, and contribute to revenue growth. The ideal candidate has experience in inbound sales, strong communication skills, and familiarity with CRM systems like Salesforce. This position offers competitive hourly pay of $20-$21 along with commission potential, and flexible work options including remote and hybrid arrangements.

Qualifications

• Experience with CRM/ERP systems, preferably Salesforce.
• Ability to quote and process orders with accuracy.
• Experience in a goal-oriented sales environment.

Responsibilities

• Respond to inbound calls and emails.
• Create quotes and accurately enter orders.
• Cross-sell and upsell to increase value.

Skills

Handling inbound sales or customer inquiries

Strong communication and multitasking skills

Cross-selling or upselling experience

Education

Associate degree or equivalent experience

Tools

Salesforce

ERP systems

Job description

If you love turning conversations into solutions — and solutions into sales — this role is for you.

As an Inside Sales Specialist, you’ll be at the center of inbound opportunity. Customers are already reaching out. They already have a need. Your job? Listen well, think strategically, and guide them toward the right solution while growing revenue and margin.

You won’t just “take orders.” You’ll build relationships, uncover future projects, cross-sell complementary products, and elevate every transaction into a smarter, more complete solution.

If you’re energized by helping customers, juggling details, and hitting measurable goals — you’ll thrive here.

We help educators and librarians create better learning spaces and experiences. That means our sales team doesn’t just move products — we help build classrooms, libraries, and community spaces where learning happens.

A Day in the Life

• Respond to inbound calls and emails
• Create quotes and enter orders accurately
• Track activity in Salesforce and ERP
• Cross-sell and upsell to increase value
• Identify larger projects and coordinate handoffs

Work Schedule & Environment

• Monday–Friday, standard business hours
• Onsite in Madison, WI, remote, or hybrid work arrangements available
• High-volume phone and email communication
• Goal-oriented sales environment
• Occasional tradeshow participation

What You’ll Need

• Experience handling inbound sales or customer inquiries
• Ability to quote and process orders accurately
• CRM/ERP experience (Salesforce preferred)
• Strong communication and multitasking skills
• Cross-selling or upselling experience preferred
• Associate degree or equivalent experience

Compensation

• Hourly base pay of $20–$21 per hour depending on experience

• Commission opportunity of $15,000 annually based on sales performance

Benefits

We offer a very extensive benefits package designed to support your health, financial well-being, and work-life balance.

If you’re organized, customer-focused, and motivated by hitting goals, we’d love to meet you. Apply today and turn opportunity into impact.