Inside Sales Representative

OLDCASTLE INFRASTRUCTURE, INC. in; Lombard (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Bonus opportunities

401k plan

Health, dental, and vision insurance

Paid time off

Paid holidays

Life insurance

Disability benefits

Job summary

Oldcastle Infrastructure, a CRH Company, in Lombard, IL, is seeking an entry-level Inside Sales professional to support Outside Sales and customer service activities. You will handle inquiries, process orders, coordinate with Dispatch, and work with internal teams and vendors in a fast-paced office.

Ideal candidates have a high school diploma, some sales experience, and comfort with Microsoft Office. This role offers growth opportunities and a comprehensive benefits package including health

Qualifications

• High school diploma or equivalent required; a Bachelor’s degree is preferred.
• Prior sales experience, preferably in construction or related industries.
• Proficient with Microsoft Office and able to multitask in a fast-paced office.
• Strong teamwork, communication, and organizational skills.

Responsibilities

• Receive customer calls and provide support for price quotes, product availability, orders, returns, and billing corrections.
• Generate price quotations and create sales orders promptly.
• Refer to catalogs and guides for product uses and applications.
• Support outside sales and assist with project quotes and summaries.

Skills

Sales experience

Teamwork

Organizational skills

Problem-solving

Multitasking

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo .

Job Summary

This is an entry level Inside Sales position providing support to Outside Sales Representatives and is often combined with customer service initiatives. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast-paced office. Customers include distributors, developers, contractors, and installers. The Inside Sales position provides great opportunities for internal advancement and career growth.

Job Location

This position can be based out of our location in Lombard, IL.

Job Responsibilities

• Receive customer phone calls; provide support to customers (via telephone, fax and e-mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
• Provide information about products and generate price quotations and generate sales orders in a timely manner
• Refer to product catalogs and specification guides to determine related product uses and applications
• Provide support to outside sales force
• Review job plans and bidding documents for quotes and developing project summaries for outside sales personnel
• Investigate and research all customer inquiries and concerns and follow-up promptly with the customer
• Help customers with design ideas/problems; provide customer feedback to management
• Retrieve information for Credit Department when needed
• Follow all safety regulations
• Other duties may be assigned as needed

Job Requirements

• High school diploma or equivalent / Bachelor's Degree preferred
• Must have some previous sales experience, preferably in the construction industry
• Experience with Microsoft Office
• Ability to work in a team-based environment
• Ability to do basic math
• Good organizational and problem-solving skills
• Experience with multi-line phone system
• Ability to multitask in a fast-paced environment
• Other duties assigned as needed

Compensation

• Salary ranges from $50,000-$60,000
• Bonus opportunities
• 401k plan
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle Infrastructure, a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.