Inside Sales Representative

Builders FirstSource; Kalispell (MT); Presencial; USD 38.000 - 56.000; Jornada completa

Descripción de la vacante

Builders FirstSource is seeking an Inside Sales Representative in Kalispell, MT to help customers find the right solutions for their projects. You will combine product knowledge with sales expertise to deliver an exceptional customer experience in a fast-paced yard environment.

You will assist customers in person, by phone, and by email, promote products, prepare quotes, and coordinate deliveries. The role involves inventory support and working both in the office and yard, with safety and

Formación

• High school diploma or GED required.
• Six months of sales, retail, customer service, or related experience required.
• Experience in building materials/home improvement industry preferred.

Responsabilidades

• Deliver exceptional customer service in-person, by phone, and by email.
• Actively promote and sell company products and solutions.
• Prepare material estimates and project quotes for smaller construction projects.
• Enter orders accurately and coordinate deliveries to ensure customer satisfaction.
• Assist with inventory management, merchandising, and yard operations.

Conocimientos

Customer service

Sales experience

Product knowledge

Educación

High school diploma or GED

Herramientas

POS system

Descripción del empleo

Inside Sales Representative

Location: Kalispell, MT Yard

Build Relationships. Deliver Solutions. Grow Your Career.

Are you passionate about helping customers find the right solutions for their projects? Do you enjoy a fast-paced environment where no two days are the same? We're looking for a customer-focused Inside Sales Representative to join our team at our Kalispell, MT Yard and play a key role in delivering an exceptional customer experience.

In this role, you'll combine product knowledge, sales expertise, and outstanding customer service to help customers successfully complete projects ranging from decks and fences to sheds and stairs. If you thrive on building relationships, solving problems, and supporting customers from start to finish, we'd love to hear from you.

What You'll Do

Deliver Exceptional Customer Service

• Assist retail customers in person, by phone, and via email.
• Answer questions regarding products, pricing, availability, and returns/exchanges.
• Guide customers in selecting the best products and solutions for their needs.
• Build positive customer relationships through professional and responsive service.

Drive Sales Success

• Actively promote and sell company products, services, and related solutions.
• Prepare material estimates and project quotes for smaller construction projects, including decks, fences, stairs, and sheds.
• Identify opportunities to increase sales through product recommendations and add-on offerings.
• Develop a strong understanding of company products, pricing, and promotions.

Process Orders and Coordinate Deliveries

• Enter customer orders accurately into company systems.
• Schedule and coordinate product deliveries to ensure customer satisfaction.
• Monitor order details and follow through on customer requests.

Support Yard and Store Operations

• Assist with inventory management, stocking, merchandising, and signage.
• Maintain a clean, organized, and safe work environment.
• Participate in customer workshops and educational events.
• Resolve routine customer concerns and elevate more complex issues when needed.

What We're Looking For

Required Qualifications

• High school diploma or GED.
• Six (6) months of sales, retail, customer service, or related experience; or an equivalent combination of education and experience.

Preferred Qualifications

• Experience in building materials, home improvement, construction, or related industries.
• Knowledge of estimating materials for residential projects.
• Experience operating or willingness to learn material handling equipment.

Work Environment & Physical Requirements

• Work in both office and outdoor yard environments with varying weather conditions.
• Regularly lift and carry up to 25 pounds and occasionally up to 80 pounds.
• Stand and walk for extended periods throughout the workday.
• Frequently bend, kneel, reach, and perform physical tasks.
• May occasionally operate forklifts, pallet jacks, hand tools, and other equipment following training and safety guidelines.