Inside Sales Representative

All Industrial Tool Supply; Huntington Beach (CA); On-site; USD 36,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid time off

Paid training

Vision insurance

Employee discount

Job summary

All Industrial Tool Supply is a dynamic distributor of metalworking tools and industrial supplies. We are seeking a full-time sales-focused individual to build lasting customer relationships, quote preparation, order entry, and proactive prospecting to grow accounts.

You will support both inside and outside sales, work with vendors, and continually expand product knowledge while upholding our strong service standards. Huntington Beach, CA-based role with competitive benefits awaits.

Qualifications

• High school diploma or equivalent, with relevant experience or training.
• Strong customer service and relationship-building skills.
• A proactive approach to sales, including contacting prospects and closing opportunities.
• Ability to multitask, prioritize, and manage time efficiently.
• Clear verbal and written communication in English.
• Strong organization and attention to detail for multiple requests.
• Ability to learn technical product information quickly.
• Proficiency with Microsoft Word, Outlook, and Excel.

Responsibilities

• Build lasting customer relationships by understanding needs and providing timely, professional service by phone, email, and in person.
• Prepare accurate quotes and enter sales orders with attention to product details.
• Follow up on open quotes, close sales, and identify related products and new opportunities.
• Proactively contact leads to develop new business and grow existing accounts.
• Work with vendors to source products, obtain quotes, track orders, and provide delivery updates.
• Resolve product and service issues by researching solutions and coordinating with vendors and teammates.
• Support inside and outside sales with quotes, orders, and product information; balance competing requests.
• Build product/technical knowledge through vendor training and industry research.
• Follow safety standards and represent All Industrial Tool Supply professionally.

Skills

Customer service

Relationship-building

Sales

Prospecting

Product knowledge

Multitasking

Communication

MS Office

Education

High school diploma

Tools

NetSuite ERP

MS Office

Job description

All Industrial Tool Supply is a dynamic, fast-growing distributor of metalworking tools and industrial supplies to manufacturers and home hobbyists across the world. Having recently been recognized again as one of the fastest growth companies in the area by the Orange County Business Journal, the company offers tremendous growth opportunities as well as generous benefits for both part-time and full-time team members.

We distribute metalworking tools and industrial supplies to manufacturers and home hobbyists around the world.

At All Industrial Tool Supply, we strive for excellence in all that we do and are passionate about providing our customers with the highest quality of service. We work as a team, care for one another, and are honest and ethical in all dealings. We believe our people are our greatest asset; thus, we strive to provide a true work-life balance so that each team member can work toward achieving both their professional and personal goals and dreams. These core values not only characterize what we look for in our team, they also guide us as an organization. We strive to create an environment that is respectful, diverse, and excitingly fast-paced.

We welcome and encourage creative individuals with innovative ideas who possess the same passion as we do.

If this is you, keep reading!

A Day in the Life:

This full-time position is an opportunity to join our sales team and elevate your career with one of the fastest growing companies in the industry. As such, we are looking for a bright and energetic individual able to handle multiple tasks with ease and with great attention to detail. Daily activities shall include, but not be limited to, the following:

• Build lasting customer relationships by understanding application needs, recommending suitable products, and providing timely, professional service by phone, email, and in person.
• Prepare accurate customer quotes and enter sales orders efficiently, with close attention to product details and customer requirements.
• Follow up on open quotes and requests, close sales, and review buying history to identify related products and new account opportunities.
• Proactively contact leads and prospects to develop new business and help grow existing accounts.
• Work with vendors to source products, obtain quotes, follow up on open purchase orders, and expedite orders. Keep customers informed of changes and delivery updates.
• Resolve product and service issues by researching solutions and coordinating with vendors and teammates.
• Support inside and outside sales representatives with quotes, orders, and product information; manage competing requests to meet service and performance standards.
• Build product and technical knowledge through vendor training, sales meetings, workshops, and industry research. Share ideas that improve customer service and department processes.
• Follow safety standards, report potential hazards, and assist with special projects and other assigned duties. Represent All Industrial Tool Supply professionally.

What you bring:

• High school diploma or equivalent, with relevant experience or an equivalent combination of education and training.
• Strong customer service and relationship-building skills, with the ability to listen, understand requirements, and explain product features and value.
• A proactive approach to sales, including the willingness to contact prospects, ask questions, and follow through to close opportunities.
• Ability to multitask, prioritize, and manage time efficiently
• Clear verbal and written communication, including professional correspondence and effective handling of sensitive inquiries or complaints. Ability to read, write, speak, and understand conversational English.
• Strong organization, attention to detail, and time management skills to handle multiple customer requests, leads, and orders.
• Professional demeanor, vibrant personality, and the ability to instill trust in prospects and customers
• The ability to learn technical product information quickly, solve practical problems, and apply fractions, percentages, ratios, and proportions.
• Working knowledge of Microsoft Word, Outlook, and Excel; sound business ethics and a self-motivated approach to personal and team goals.

Preferred experience:

• Industrial distribution, inside sales, will-call counter service, or machine shop experience; familiarity with metalworking tools and applications. We will train the right candidate.
• A record of sales results and account development.
• Familiarity with NetSuite or another enterprise resource planning (ERP) system.
• Typing speed of 35 or more words per minute is a plus.
• Generous compensation package that includes opportunity for commission and performance bonuses
• Our growth provides tremendous opportunity for advancement
• Frequent company paid lunches and stocked break room
• Medical insurance coverage for full-time employees
• 401K with generous match
• Vacation and holiday time leave for full-time employees. Sick leave for all employees
• Employee discount program for area attractions, movie tickets, etc.

Work environment and physical requirements:

This is primarily an indoor office role working at a desk, with a set schedule normally during business hours, Monday–Friday; project needs may require schedule adjustments. The role requires occasional standing and walking and occasional lifting or moving of up to 50 pounds. Vision requirements include close and distance vision, depth perception, and the ability to adjust focus.

Job Type: Full-time

Pay: $36,000.00 - $75,000.00 per year

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Ability to Commute:

• Huntington Beach, CA 92649 (Preferred)

Ability to Relocate:

• Huntington Beach, CA 92649: Relocate before starting work (Preferred)