Inside Sales Representative

Openwork; Houston (TX); On-site; USD 36,000 - 56,000; Full time

Job summary

Openwork in Houston, TX is seeking a detail-oriented Inside Sales Support Specialist to back up a cross-trained role and deliver excellent service to existing clients. You will manage orders from entry to completion, process invoices, and support daily inside sales operations.

This role emphasizes customer focus, teamwork, and the ability to handle varying workloads in a fast-paced environment. Schedule is Monday through Friday, 8:00 AM to 5:00 PM, reporting to the General Manager.

Qualifications

• Strong customer service skills required.
• Proficiency with Microsoft Outlook and Word required.
• Excellent multitasking and organizational abilities.
• Comfortable working in a fast-paced environment with varying daily workloads.

Responsibilities

• Provide exceptional customer service to existing accounts
• Manage orders from entry through completion
• Process invoices accurately and efficiently
• Handle high-volume phone communication with customers
• Support daily inside sales operations and administrative tasks

Skills

Customer service

Multitasking

Organizational skills

Tools

Microsoft Outlook

Microsoft Word

Job description

We are seeking a detail-oriented Inside Sales Support Specialist to provide backup and support for a role currently in cross-training. This position focuses on delivering excellent customer service to established clients—no cold calling required.

Key Responsibilities:

• Provide exceptional customer service to existing accounts
• Manage orders from entry through completion
• Process invoices accurately and efficiently
• Handle high-volume phone communication with customers
• Support daily inside sales operations and administrative tasks

Qualifications:

• Strong customer service skills
• Proficiency in Microsoft Outlook and Word
• Excellent multitasking and organizational abilities
• Comfortable working in a fast-paced environment with varying daily workloads

Additional Details:

• Schedule: Monday–Friday, 8:00 AM – 5:00 PM
• Workload may fluctuate; some days are busier than others
• Reports to General Manager (time approvals)

This role is ideal for someone who thrives in a customer-focused, team-oriented environment and enjoys managing multiple tasks throughout the day.