Inside Sales Representative

Advance Services, Inc.; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Advance Services, Inc. is seeking a customer-focused Inside Sales Representative to support client accounts, coordinate quotations, and act as a vital link between customers and internal teams.

This role emphasizes accuracy, proactive communication, and the ability to manage multiple priorities. The ideal candidate will have experience in customer service or sales support, strong Microsoft Office and CRM skills, and a bachelor’s degree or equivalent experience.

Qualifications

• Experience in customer service, account coordination, or sales support.
• Strong communication and time-management skills.
• Proficiency with Microsoft Office and CRM systems.
• Ability to learn new systems quickly.
• Bachelor’s degree preferred; equivalent experience considered.

Responsibilities

• Respond to customer inquiries and provide timely, professional support.
• Coordinate accounts, quotations, orders, projects, and follow-up activities.
• Maintain accurate customer and account information within CRM and business systems.
• Partner with Sales, Operations, Engineering, Shipping, Finance, and other teams to resolve customer needs.
• Monitor open items and proactively communicate updates and next steps.
• Support process improvement initiatives that enhance workflows, data quality, and the customer experience.
• Manage multiple priorities while maintaining accuracy and strong attention to detail.

Skills

Customer service

Account coordination

Sales support

Order management

CRM

Microsoft Office

Communication skills

Organization

Time management

Independent work

Education

Bachelor's degree preferred

Tools

CRM software

Job description

We are seeking a customer-focused and highly organized Inside Sales Representative to support customer accounts, coordinate orders and quotations, and serve as a key link between customers and internal teams.

What You’ll Do

• Respond to customer inquiries and provide timely, professional support.
• Coordinate accounts, quotations, orders, projects, and follow-up activities.
• Maintain accurate customer and account information within CRM and business systems.
• Partner with Sales, Operations, Engineering, Shipping, Finance, and other internal teams to resolve customer needs.
• Monitor open items and proactively communicate updates and next steps.
• Support process improvement initiatives that enhance workflows, data quality, and the customer experience.
• Manage multiple priorities while maintaining accuracy and strong attention to detail.

What We’re Looking For

• Experience in customer service, account coordination, sales support, order management, or a similar customer-facing role.
• Strong communication, organization, follow-up, and time-management skills.
• Proficiency with Microsoft Office and CRM or other business systems.
• Technical aptitude and the ability to quickly learn new systems and processes.
• Ability to work independently while collaborating effectively across teams.
• Bachelor’s degree preferred; equivalent experience will be considered.