Inside Sales Representative

A-1 Termite and Pest Control, Inc.; Hickory (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hourly wage + commission

2 weeks PTO in first year

Company-paid life insurance

Job summary

A-1 Termite and Pest Control, Inc. in Hickory, NC is seeking an Inside Sales Representative with 2+ years of inside sales experience to join our team. You will listen to customer needs and match them with our service plans while coordinating with technicians.

This onsite role runs Monday–Friday 8am–5pm. Responsibilities include handling inquiries, following up on leads, scheduling inspections, and presenting service options with clear pricing and contract terms.

Qualifications

• At least 2 years of inside sales experience.
• Ability to listen to customer needs and match services.

Responsibilities

• Handle incoming calls, online inquiries, and referrals from prospective customers needing pest control services
• Make outbound calls to follow up on leads, schedule inspections, and offer service plans
• Explain pest control services, treatment processes, pricing, and contract terms clearly
• Qualify leads and schedule appointments for territory managers
• Provide post-sale support and upsell additional services
• Maintain strong organizational skills and attention to detail

Skills

Inside sales experience

Tools

Route management system

Job description

Must have 2+ years of inside sales experience

Do you enjoy talking with customers and being part of a team that provides solutions through sales? If the answer is yes, we have a great opportunity for you! We are looking for an Inside Sales Representative to join our team here at A-1 Pest Control, where you will provide solutions to our future customers.

As an Inside Sales Representative, you are responsible for listening to the needs of consumers and matching them with our service plan. Logically and efficiently routing technicians and offering solutions create the foundation of what this role requires to be successful. Additionally, Inside Sales Representative must be able to efficiently use a route management system to schedule appointments for customers.

This is an onsite position Monday-Friday 8am-5pm.

Key Responsibilities

• Handle incoming calls, online inquiries, and referrals from prospective customers needing pest control services
• Make outbound calls to follow up on leads, schedule inspections, and offer service plans
• Understand and explain pest control services, treatment processes, pricing, and contract terms clearly
• Qualify leads based on specific pest issues, location, and urgency, and schedule appointments for territory managers
• Provide post-sale support and follow-up to increase retention and upsell additional services
• Strong organizational skills and attention to detail

Benefits And Compensation For Inside Sales Representatives

• Hourly plus sales commission
• 2 weeks PTO in the first year with progression
• $10k company-paid life insurance policy
• 401(k) contribution match after a year
• Health insurance

Successful candidates must provide employment references and pass background checks and drug screening.

Compensation details: 18-22 Hourly Wage