Inside Sales Representative

Thomas Pest Services; City of Albany (NY); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Company provided computer

Paid time off starts accruing day 1

Paid Holidays

Job summary

Thomas Pest Services is seeking an Inside Sales Representative in Albany, New York, for an in-office position. The role requires effective communication, sales proficiency, and strong technology skills to achieve ambitious customer acquisition goals.

Compensation ranges from $18.00 to $21.00/hour, with additional bonuses for meeting sales targets. Benefits include a Simple IRA match, contributions towards health insurance, and various training opportunities to enhance career growth.

Qualifications

• Must be comfortable making dozens of inbound and outbound calls per day.
• Relationship-based pest management focus for potential customers.
• Must be 18 years or older.

Responsibilities

• Achieve customer acquisition and revenue growth objectives.
• Generate interest, qualify prospects, and close sales.
• Partner with customers to offer pest management services.

Skills

Effective communication

Strong technology skills

Sales proficiency

Education

High school diploma or equivalent

Job description

Inside Sales Representative

THIS IS AN IN-OFFICE POSITION — WORK FROM HOME IS NOT AVAILABLE

Inside Sales Representative

At Thomas Pest Services, we take pride in being one of the fastest‑growing, family‑owned, and operated pest management companies in the Capital and Upper Hudson Valley Regions. Our success is driven by individuals who embody our core values. We believe that the key to our business thriving is ensuring the personal growth and success of our team members. We foster a culture of passionate and empathetic leadership, relationship‑building, and providing clear career paths for growth and internal promotions. When you join Thomas Pest Services, you receive everything you need to be successful, competent, and confident in your role.

Who We Need

Our business and team are growing. We are currently hiring an Inside Sales Representative who will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of inbound and outbound calls per day, working with your fellow team members, generating interest, qualifying prospects and closing sales.

Inside Sales Representatives deliver on our core focus of relationship‑based pest management. By partnering with our prospective residential and commercial customers, you will help match the right service to protect homes and the surrounding environment from unwanted pests using state‑of‑the‑art technology, products, and equipment. Effective communication and strong technology skills are essential for interacting with customers and colleagues.

What You Get as an Inside Sales Representative

Compensation

• $18.00 - $21.00/hour depending on experience level
• 5% on services sold and 1% for opportunities sold by outside sales team
• Monthly bonus structure for meeting sales goals

Benefits

• Simple IRA (3% match after one year of employment)
• $350.00 towards health insurance including dental and vision.
• $250.00 towards self‑improvement

Perks

• Company provided computer

Time Off

• Paid time off starts accruing day 1 of employment
• Paid Holidays

Training

• No pest management experience needed
• Pathways to Growth – our development plan for technician growth
• Comprehensive in‑field and classroom training programs designed to get you certified, knowledgeable, confident and prepared to hit the ground running
• On-going training to keep you sharp and ahead of the game on industry trends and changes

Performance Metrics for Inside Sales Representatives

• Closing percentage
• Average Days to Close
• Phone quality
• Missed Call
• Missed Call Reasons

Requirements to become an Inside Sales Representative

• 18 years or older
• High school diploma or equivalent

Thomas Pest Services is an EOE and drug‑free workplace.