Inside Sales Representative

ThyssenKrupp Materials NA; Grand Prairie (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance and Disability

Voluntary Wellness Programs

401(k) and RRSP programs with Company 

Paid Vacation and Holidays

Tuition Reimbursement

And more!

Job summary

Thyssenkrupp Materials NA in Texas seeks an Inside Sales professional to quote prices and delivery, answer inquiries, and convert inquiries into orders. You will develop target accounts into loyal customers with strong attention to detail.

The role requires CRM proficiency, teamwork, and a safety-minded approach. Travel as needed and collaboration with purchasing/management are expected.

Qualifications

• Bachelor's Degree in a related field OR Comparable Experience.
• Computer & CRM proficient.
• Interpersonal skills to sell, negotiate and close business with customers.

Responsibilities

• Respond to sales calls, faxes, and emails.
• Generate and follow up on quotes for all products.
• Provide technical assistance to customers.
• Process sales orders.
• Enter return orders, credits, and debits when required.
• Enter scrap return orders as requested by distribution channels.
• Review product inventory and report concerns to purchasing/management.
• Meet or exceed customer service targets.
• Maintain knowledge of company products, services and procedures.
• Collaborate in a team environment and communicate with all personnel.
• Travel as needed to meet company goals.
• Monitor competitor products and prices.
• Assist in quality-related duties as required.

Skills

Inside sales

CRM proficiency

Team mentality

Materials and manufacturing services

Attention to detail

Safety mindset

Education

Bachelor's degree or comparable experience

Job description

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence".

Copper and Brass Division

Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

Your Responsibilities

Job Summary

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.

What we are looking for in YOU:

• A Passion and PurposeDriven Individual
• Team Mentality
• Experienced in Materials and Manufacturing Services
• Computer/CRM Proficiency
• Safety Mindset
• 1-3 Years Inside Sales Experience (Preferred)

Key Accountabilities

• Respond to sales calls, faxes, and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Review product inventory and report concerns to purchasing/ management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in team environment, communicating as required with all personnel.
• Traveling as needed to meet company goals
• Monitor competitor products and prices.
• Assist in quality related duties where required
• Meets TKMNA Employee Attributes/Competencies

Requirements

• Bachelor's Degree in a related field OR Comparable Experience
• Computer & CRM proficient
• Interpersonal skills necessary in order to sell, negotiate and close business with customers

Preferred Requirements

• 1 to 3 years sales experience
• Attention to detail in order to evaluate customer's accounts and orders
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
• Knowledge of products being sold by the business unit

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].

TK does not:

1.Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2.Request payment of any kind from prospective jobseekers or candidates for employment; 3.Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4.Send checks to job seekers; or 5.Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1.TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2.TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3.Anyone making an employment offer in return for money is not authorized by TK; and 4.TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [e-mail].

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.