Inside Sales Representative

ThyssenKrupp Materials NA, Inc.; Grand Prairie (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical insurance (Health)

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Wellness Programs

401(k) and RRSP with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

And more

Job summary

Thyssenkrupp Materials NA, Inc. is seeking an inside sales professional to accurately provide price and delivery information, convert inquiries into orders, and answer customer questions about products and services. You will develop accounts, work in a team, and travel as needed to meet goals.

The role requires a Bachelor’s Degree or comparable experience, CRM proficiency, and strong interpersonal, communication, and negotiation skills. Safety mindset and attention to detail are essential.

Qualifications

• Bachelor’s Degree in a related field or comparable experience.
• Computer and CRM proficiency.
• Interpersonal skills to sell, negotiate and close.
• 1–3 years inside sales experience preferred.
• Attention to detail in evaluating customer accounts and orders.

Responsibilities

• Respond to sales calls, faxes, and emails.
• Generate and follow up on quotes for all products.
• Provide technical assistance to customers.
• Process sales orders and return orders, credits, and debits as required.
• Review product inventory and report concerns to purchasing/management.
• Satisfy customer service issues and assist in quality related duties.

Skills

Inside sales

CRM proficiency

Communication skills

Negotiation

Attention to detail

Education

Bachelor's Degree or Comparable Experience

Tools

CRM software

Job description

Job SummaryTo accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.Job DescriptionWhat we are looking for in YOU:A Passion and Purpose Driven IndividualTeam MentalityExperienced in Materials and Manufacturing ServicesComputer/CRM ProficiencySafety Mindset1-3 Years Inside Sales Experience (Preferred)Key Accountabilities:Respond to sales calls, faxes, and e-mailsGenerate and follow up on quotes for all productsProvide technical assistance to customersProcess sales ordersEnter return orders, credits, and debits when requiredEnter scrap return order as requested by distribution channelsReview product inventory and report concerns to purchasing/ managementSatisfy customer service issuesContinuously increase knowledge of company products, services, and proceduresWork in team environment, communicating as required with all personnel.Traveling as needed to meet company goalsMonitor competitor products and prices.Assist in quality related duties where requiredMeets TKMNA Employee Attributes/CompetenciesThe above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.Requirements:Bachelor’s Degree in a related field OR Comparable ExperienceComputer & CRM proficientInterpersonal skills necessary in order to sell, negotiate and close business with customersPreferred Requirements:1 to 3 years sales experienceAttention to detail in order to evaluate customer’s accounts and ordersEffective communication and listening skills necessary when answering phone calls from customers and associating with peers.Knowledge of products being sold by the business unitBenefits OverviewWe offer competitive company benefits to eligible positions, such as :Medical, Dental, Vision InsuranceLife Insurance and DisabilityVoluntary Wellness Programs401(k) and RRSP programs with Company MatchPaid Vacation and HolidaysTuition ReimbursementAnd more!Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.DisclaimerThis is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.Equal opportunity employer, including people with disabilities and veterans.Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail] does not:1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;2. Request payment of any kind from prospective jobseekers or candidates for employment;3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;4. Send checks to job seekers; or5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.PLEASE NOTE:1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;3. Anyone making an employment offer in return for money is not authorized by TK; and4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. 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