Dispatcher

thyssenkrupp Supply Chain Services; Plainfield (CT); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Vacation

Job summary

thyssenkrupp Supply Chain Services in the United States is seeking a Dispatcher/Coordinator to keep freight moving and customers satisfied. You will coordinate shipments, communicate with customers and vendors, and assign pickups and deliveries in a fast-paced environment.

The role requires strong organization, attention to detail, and a customer-first mindset. Typical schedule Mon-Fri 10:00 AM–7:00 PM with every other Saturday; join a team that values reliability and proactive problem solving.

Qualifications

• High school diploma and/or 4 years with related experience in international transportation, logistics or equivalent combination of education and experience.
• Strong interpersonal and communication skills.
• Experience with MS Excel and Word.
• Ability to work with minimal supervision.
• Prior experience/exposure to domestic and international logistics and transportation.
• Knowledge of DOT Regulations, US Customs Compliance, C-TPAT, FAST, PIP and/or ACE e-Manifest.
• Good knowledge of geographical countries to facilitate efficient routing of customer material.

Responsibilities

• Record and allocate all requests for pickup and delivery within the established countries for all customer freight.
• Maintain daily entry in the respective freight management systems for domestic and international freight.
• Maintain complete records for customer billing.
• Direct dispatch of drivers and vendor drivers.
• Negotiate pricing current and potential vendors.
• Maintain daily contact with vendors to ensure on time delivery of customer freight.
• Maintain Mexican Inventory with accurate records of all customer material being stored to ensure proper billing.
• Continuously increase knowledge of company procedures, products and services.
• Document, investigate and report damaged customer material to Manager/Supervisor.
• Maintain metric reports as required by management and or customers.
• Proactively seek out new pricing with current vendors.
• Complete administrative duties timely and accurately.
• Maintain specified spreadsheets.
• All other duties assigned by reporting Manager/Supervisor.
• Participate, support and comply with all health, safety and 6S initiatives and requirements.

Skills

Communication skills

MS Excel

MS Word

Logistics knowledge

DOT Regulations knowledge

US Customs Compliance

C-TPAT knowledge

ACE e-Manifest knowledge

Education

High school diploma

Bachelor’s degree in business/transportation

Tools

MS Excel

MS Word

Job description

Job SummaryKeep Freight Moving. Keep Customers Happy. Build Your Career.We're looking for a Dispatcher/Coordinator who thrives in a fast-paced environment and enjoys being at the center of the action. If you enjoy solving problems, coordinating shipments, communicating with customers, and making things happen, this could be the role for you. Join a team where your organization, attention to detail, and customer-first mindset help keep freight moving across the globe.Schedule: Monday-Friday, 10:00 AM-7:00 PM, with every other Saturday.Job DescriptionKey Accountabilities:Communicate with all customers and vendors in a professional and courteous manner.Record and allocate all requests for pickup and delivery within the established countries for all customer freight.Maintain daily entry in the respective freight management systems for domestic and international freight.Maintain complete records for customer billingDirect dispatch of drivers and vendor drivers.Negotiation of pricing current and potential vendors.Maintain daily contact with vendors to ensure on time delivery of customer freight.Maintain Mexican Inventory with accurate records of all customer material being stored to ensure proper billing.Continuously increase knowledge of company procedures, products and services.Document, investigate and report damaged customer material to Manager/Supervisor.Maintain metric reports as required by management and or customers.Proactively seek out new pricing with current vendors.Complete administrative duties timely and accurately.Maintain specified spreadsheets.Maintain written/computerized records and other forms of information.All other duties assigned by reporting Manager/Supervisor.Participate, support and comply with all health, safety and 6S initiatives and requirements.Meet TKMNA Employee Attributes / Competencies.The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.Qualifications:Minimum Requirements:High school diploma and/or 4 years with related experience in international transportation, logistics or equivalent combination of education and experience.Strong interpersonal and communication skillsExperience with MS Excel and WordAbility to work with minimal supervisionPrior experience/exposure to domestic and international logistics and transportationKnowledge of DOT Regulations, US Customs Compliance, C-TPAT, FAST, PIP and/or ACE e-ManifestAbility to work efficiently under pressure and at a fast pace.Good knowledge of geographical countries to facilitate efficient routing of customer material.Ability to balance team and individual responsibilities; exhibits objectivity and openness to others’ views; able to give feedback; puts success of team above own interests; and contributes to building a positive team attitude.Preferred Requirements:Previous experience as freight management.Bachelor’s degree in business, transportation, or related field of studyJob Compensation44,000 to 54,000Monday -Friday 10am to 7pmBenefits OverviewWe offer competitive company benefits to eligible positions, such as:Medical, Dental, Vision InsuranceLife Insurance and DisabilityVoluntary Wellness Programs401(k) or RRSP programs with Company MatchPaid Vacation and HolidaysTuition ReimbursementAnd more!Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.DisclaimerThis is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.Equal opportunity employer, including people with disabilities and veterans.Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail] does not:1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;2. Request payment of any kind from prospective jobseekers or candidates for employment;3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;4. Send checks to job seekers; or5. Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.PLEASE NOTE:1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;3. Anyone making an employment offer in return for money is not authorized by TK; and4. TK reserves the right to take legal action, including criminal action, against such individuals/entities.TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [e-mail].