Inside Sales Representative

My Gutter Doctor; Frederick (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Inbound leads

No door-to-door

Paid time off

Paid holidays

Training programs

CRM access

Year-round work

Career growth

Company-provided technology and tools

Job summary

My Gutter Doctor in Maryland is seeking an Inside Sales Associate to guide homeowners from inquiry to estimate, scheduling, and sale with an honest, educational approach.

This role leverages inbound leads with company-provided training and tools, offering a base salary plus commission and uncapped earning potential based on performance.

Qualifications

• Respond to customer inquiries by phone, text, email, and online requests.
• Qualify leads and identify customer needs.
• Prepare and present estimates for gutter services.
• Educate homeowners on service options and memberships.
• Follow up on open estimates and sales opportunities.
• Maintain accurate customer records.

Responsibilities

• Manage the sales pipeline and maintain accurate customer records.
• Coordinate with field supervisors and technicians to gather information for estimates.
• Meet individual sales, conversion, and gross-margin expectations.
• Deliver an excellent customer experience without high-pressure tactics.
• Identify opportunities for additional services and recurring memberships.

Skills

Customer service

Lead qualification

Sales communication

CRM systems

Tools

CRM software

Job description

My Gutter Doctor is seeking a motivated, organized, and customer-focused Inside Sales Associate to join our growing team.

This position plays a key role in helping homeowners find the right solutions for protecting and maintaining their homes. You will manage customer opportunities from initial inquiry through estimate, follow-up, and scheduling while delivering a professional, educational, and honest sales experience.

Compensation & Benefits

Base Compensation: $50,000–$70,000 annually

Total Compensation: $65,000–$100,000+ annually

This position combines a competitive base salary with performance-based commission, giving you the stability of guaranteed compensation with the ability to significantly increase your earnings based on performance.

• $50,000–$70,000 base compensation, based on experience and qualifications
• Performance-based commission
• $65,000–$100,000+ total earning potential
• Uncapped opportunity for strong performers
• Company-generated inbound leads
• Established customer base and recurring service customers
• Field-generated sales opportunities
• No door-to-door prospecting
• Paid time off
• Paid holidays
• Company-provided training and ongoing sales development
• Established CRM and sales systems
• Company-provided technology and tools
• Year-round work
• Career advancement and leadership opportunities

Key Responsibilities

• Respond to customer inquiries by phone, text, email, and online requests
• Qualify leads and identify each customer's needs
• Prepare and present estimates for gutter cleaning, repairs, gutter guards, gutter replacement, and soffit & fascia services
• Educate homeowners on service options, warranties, and recurring maintenance memberships
• Consistently follow up on open estimates and sales opportunities
• Manage the sales pipeline and maintain accurate customer records
• Coordinate with field supervisors and technicians to gather information needed for estimates
• Work opportunities generated by our technicians, existing customers, and membership base
• Identify appropriate opportunities for additional services and recurring memberships
• Maintain strong communication between customers, sales, operations, and field teams
• Meet individual sales, conversion, and gross-margin expectations
• Deliver an excellent customer experience without relying on high-pressure sales tactics

What Success Looks Like

Successful Inside Sales Associates are responsive, organized, confident on the phone, comfortable asking for the sale, and disciplined about follow-up.

Our approach is consultative rather than high-pressure. We educate the homeowner, identify the problem, present the appropriate solutions, explain the differences between their options, and help them make an informed decision.

We want salespeople who are motivated to produce and earn—but who understand that integrity and doing what's right for the customer come first.

Our Core Values

Integrity | Dependability | Mission, Men, Me | Initiative | Communication | Respect | Family Orientation

My Gutter Doctor is a veteran-owned home-service company serving homeowners throughout Maryland and Northern Virginia. We specialize in gutter cleaning, gutter repair, seamless gutter installation, gutter protection systems, and soffit & fascia services.

If you're competitive, dependable, comfortable communicating with customers, and looking for a position where your performance directly impacts your income and career growth, we'd like to hear from you.

Healthy Gutters. Healthy Home.