Inside Sales Representative

Eugia US; East Windsor Township (NJ); Remote; USD 50,000 - 80,000; Full time

Job summary

Join a dynamic and innovative company as an Inside Sales Representative, where you'll play a crucial role in expanding our customer base for specialty pharmaceuticals. This remote position requires strong communication skills and a passion for delivering exceptional customer service. You'll engage with healthcare professionals, educate them about our sterile injectable medications, and work collaboratively with the sales team to meet financial goals. If you're ready to make a significant impact in the pharmaceutical industry, this is the opportunity for you!

Qualifications

• 2-3 years of sales experience in the pharmaceutical industry is required.
• Understanding of pharmacy operations is a plus.

Responsibilities

• Achieve sales targets and develop customers through prospecting and follow-up.
• Explain Eugia's products and drive customer preference.

Skills

Customer Management

Persuasive Communication

Negotiation Skills

Salesforce.com

Microsoft Office Suite

Education

Bachelor's Degree

Tools

Salesforce.com

Microsoft Teams

Job description

Division Overview

Eugia is US-based independent specialty pharmaceutical company focused on generic sterile injectables, oncology, hormones, and ophthalmic medicines. Eugia has best-in-class, dedicated manufacturing and R&D capabilities to meet customer needs as they emerge. We are committed to consistently providing our customers with high quality specialty medicines.

Eugia’s mission is to make the process of buying specialty pharmaceutical products an experience customers look forward to, and our vision is to become synonymous with excellent customer service and continuously improve upon this excellence by being transparent, responsive, and consistent. We are expanding Eugia’s capabilities to include the manufacture of highly complex injectables to answer that need.

Eugia is the partner of choice to deliver on the promise of generic specialty pharmaceuticals.

Job Overview

The Inside Sales Representative (ISR) is a valued member of our Sales organization and works to identify and service Eugia customers.

This is a hands-on role that is responsible for calling customers and potential customers with the purpose of selling Eugia sterile injectable medications. You must be a strong communicator and have excellent customer management skills. You must be comfortable presenting products or services over the phone as well as dealing with customer questions and objections. This role contributes to meeting our financial goals through signing new customer accounts and expanding current ones using Telesales techniques.

This position reports to the National Sales Manager and is a remote position. The position will cover the following territory: Washington, Oregon, Nevada, Idaho, Montana, Wyoming, North Dakota and South Dakota.

Responsibilities

• Achieve sales targets and customer contact targets to contribute to meeting Eugia financial forecast
• Develop customers through prospecting, profiling, coordinating calls, post-call follow up, customer service and customer education
• Contact customers and potential customers in hospital and alt site institutions to explain Eugia products including new and existing products
• Explain Eugia value proposition to customers and potential customers, driving preference for Eugia products
• Convert existing and potential customers use of key products to Eugia and ensure sustained and expanded sales of these products
• Ask probing questions to understand customer needs and challenges and explain Eugia solutions
• Collaborate with Territory Business Managers (field sales) to support customer needs introducing the sales team to customers where appropriate and necessary
• Log details of customer calls in salesforce.com, keeping accurate notes to facilitate customer relationship management
• Collaborate with other Eugia departments on securing customer contracts, pricing offers, and other needs tied to getting products on contract
• Generate customers insights based on customer calls to inform commercial strategy including identify market intelligence on competitive activity
• Perform other job-related duties as requested and works effectively with other team members to ensure the goals and objectives of the organization are met

This is not an exhaustive list of all responsibilities, duties, skills, efforts, or requirements associated with the role. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned with or without notice.

Qualifications - Skills & Requirements

• Understanding of pharmacy operations a plus

• Comfortable operating in a fast-paced environment with a focus on delivering exceptional customer service

• Excellent communication skills; skilled in persuasive communication and confident negotiating customer needs

• Proficient in Microsoft Office Suite, including Teams

• Must be able to work the hours aligned with the assigned territory’s time zone

Education & Experience

• Bachelor's degree preferred
• 2-3 years sales experience within the pharmaceutical industry required;
• Preference given to candidates with previous Telesales experience
• Previous experience with generic injectable or hospital products is a plus

Physical Requirements

OFFICE POSITION - While performing the duties of this job the employee is required to: • Stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment • Specific vision abilities required by this job include close vision requirements due to computer work • Light to moderate lifting is required • Moderate noise (i.e. business office with computers, phone, and printers, light traffic). • Ability to sit at a computer terminal for an extended period of time Sedentary work Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Additional Physical Requirements

No Additional Requirements
Blood/Fluid Exposure Risk

Category III: Tasks involve no exposure to blood, body fluids or tissues. Category I tasks are not a condition of employment.