Inside Sales Representative

Lane Enterprises, LLC; Dublin (VA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Bonus opportunities

ESOP

Job summary

Lane Enterprises, LLC is seeking an Inside Sales Rep to be the single point of contact for project quotations and customer interactions. You will work with sales reps to prepare quotes, proofs, and revisions, while coordinating with internal departments to ensure timely delivery of information and submittals.

The role emphasizes building customer relationships, managing pricing, and maintaining product knowledge.

Qualifications

• Minimum 2 years’ administrative experience in a sales support role.
• Experience with CRM systems is a plus.
• Excellent verbal and written communication; proficient in Microsoft Office.

Responsibilities

• Build and maintain good customer relationships leading to profitable orders.
• Qualify customer calls, gather project information, and assist in pricing.
• Develop quotes, review orders, and prepare submittals and delivery estimates.
• Coordinate with other departments to ensure smooth project flow.
• Enter new planning projects and maintain contact management records.
• Support field reps with quotations, revisions, and product information.

Skills

Administrative support

CRM system

MS Office

Customer communication

Teamwork

Education

High school diploma

Bachelor’s degree preferred

Tools

CRM software

Microsoft Office

Job description

Brief Description

Lane Enterprises is excited to welcome an Inside Sales Rep to their team! From

Brief Description

Lane Enterprises is excited to welcome an Inside Sales Rep to their team! From generous benefits, including bonus opportunities and an Employee Stock Ownership Plan (ESOP), to great employee retention, this is a fantastic opportunity to join a thriving organization!

Benefits

Lane offers a generous benefits package including Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Pension plan, Flexible Spending, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity, and a generous bonus incentive plan.

Job Overview

The Inside Sales Representative is the single point of contact for all project quotations and works directly with sales representatives and external customers. They work with Lane Sales Representatives to prepare new project quotations, prepare quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The Inside Sales Representative is also responsible for communicating with other Departments as needed, providing various reporting as needed, and performing other administrative duties as assigned or needed.

Essential Responsibilities

• Works directly with customers and in conjunction with Sales Representatives to build and maintain good customer relationships leading to profitable orders for Lane's products.
• Provides sales assistance qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take offs. As necessary, contact general contractors to obtain bidders list and bid results.
• Develop quotes, review orders for clarity and accuracy, prepare submittals, estimate delivery dates.
• As directed, and within guidelines, handle maintenance bids, dealer relations, accessory products (e.g., fabric, gabions, gates, trash racks, etc.).
• Use information system to check availability; have working knowledge of production, scheduling and shipping practices and procedures.
• As necessary, coordinate inter-company orders.
• Maintain thorough knowledge of Lane's products, product information, specifications and pricing guidelines.
• Handle all contacts in a professional manner. Maintain and promote harmonious working relationships among office, plant and sales personnel.
• Perform work in a professional, timely and accurate manner.
• Develop customer base through cold calling, lead follow-ups, local sales calls, mailing and other market development techniques.
• Develop an understanding of the individual territory dynamics (i.e., customer relationships, pricing, competition, etc.)

Requirements

• Minimum 2 years' administrative experience in a Sales support role preferred.
• Experience with Drainage Systems a plus.
• Experience with a Customer Relationship Management ( CRM ) System a plus.
• Demonstrated aptitude for problem-solving; ability to determine solutions for customers.
• Results oriented and able to work both independently and within a team environment.
• Excellent verbal and written communication.
• Proficiency in using Microsoft Office Suite applications.
• Must be computer literate.
• Must be able to interact with multiple departments inside and outside the organization (i.e., Sales Representatives, Engineers, Distributors, Contractors, etc.).
• Ability to work efficiently and accurately in a fast-paced environment.
• Team driven.
• High school diploma or equivalent. Bachelor's degree preferred.

Physical Requirements

• Work is performed in a standard office environment.
• Ability to sit at a desk for 8 hours a day.
• The employee will be interacting with co-workers and other departments on a daily basis and must maintain a professional appearance.
• Employee will be communicating with people all day so they must have clear and professional verbal and written communication skills.

The base pay range for this position is $24/hr - $29/hr.

Lane Enterprises is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.