Inside Sales Representative

Direct Wire; Denver (Lancaster County); On-site; USD 60,000 - 140,000; Full time

Job summary

Direct Wire & Cable seeks an Inside Sales Representative to drive customer engagement and enhance sales. The role involves handling sales calls, managing accounts, and collaborating with teams to ensure customer satisfaction. Ideal candidates will have 2+ years of experience in sales and a strong commitment to customer service.

Benefits

Medical, dental, and vision plans starting day one

401(k) with a 5% company match

Generous PTO and wellness days

Opportunities for advancement and continuous learning

Qualifications

• 2+ years of experience in inside sales, preferably in a manufacturing environment.
• Proficiency in Microsoft Office and Salesforce is essential.
• Ability to work independently and as part of a team.

Responsibilities

• Handle inbound and outbound sales calls to convert leads into long-term customers.
• Develop and manage a portfolio of accounts to meet sales goals.
• Assist with quotations, order processing, and administrative support.

Skills

Communication

Organization

Time Management

Education

High school diploma or GED

Tools

Salesforce

Microsoft Office

Job description

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Join Our Team as an Inside Sales Representative at Direct Wire & Cable!

Are you a driven, customer-focused professional with a passion for building relationships and delivering exceptional service? We’re looking for an Inside Sales Representative to join our team and help grow our customer base while supporting a seamless sales experience. This is a full-time, on-site position based in Denver, PA.

In This Role, You Will:

• Handle inbound and outbound sales calls to convert leads into long-term customers
• Develop and manage a portfolio of accounts to drive market share and meet sales goals
• Qualify and nurture leads while identifying cross-sell and upsell opportunities
• Collaborate with cross-functional teams to ensure a smooth and professional customer experience
• Use Salesforce to track customer interactions, manage opportunities, and report on sales metrics
• Assist with quotations, order processing, and administrative support
• Respond to customer inquiries and coordinate with internal departments for resolution
• Maintain accurate documentation of account activities and communications
• Support the sales team in achieving collective goals and continuous improvement

About Us:

Direct Wire & Cable is a proud, family-owned, American-made company specializing in premium copper wiring and cabling for electrical and power applications. As a leading manufacturer, we deliver exceptional products and services while fostering a positive work environment that values teamwork, innovation, and growth.

Why You'll Love Working Here:

• Comprehensive Benefits: Medical, dental, and vision plans for employees and their families starting day one
• Health & Wellness: HSA and FSA options, disability and life insurance, EAP, and pet insurance
• Retirement Plan: 401(k) with a 5% company match
• Work-Life Balance: Generous PTO, wellness days, 8 national holidays, and 2 floating holidays
• Professional Growth: Opportunities for advancement and continuous learning
• Supportive Culture: A collaborative, inclusive environment where your contributions are value
• Commitment to Safety: We prioritize employee well-being with strong safety protocols

What We're Looking For:

• High school diploma or GED (post-secondary education preferred)
• 2+ years of experience in inside sales, preferably in a manufacturing environment
• Strong communication, organization, and time management skills
• Proficiency in Microsoft Office, Salesforce, and data management systems
• Ability to work independently and as part of a team
• A proactive, customer-first mindset aligned with Direct Wire’s core values
• Willingness to travel up to 10% and a valid driver’s license

Primary Location:

Our Core Values:

• Be a Great Person: Act with integrity, respect, and kindness
• Serve Your Customers Well: Go above and beyond for mutual success
• Do Great Work: Be proactive, detail-oriented, and always improving
• Be a Great Teammate: Stay positive, collaborative, and supportive

Direct Wire & Cable participates in E-Verify.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Machinery Manufacturing

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