Inside Sales Representative

Hardin Power Group; Dallas (TX); Presencial; USD 45.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k) with company match

Paid time off

Bonuses

Growth culture

Descripción de la vacante

Hardin Power Group is seeking an Inside Sales Representative to drive the frontline of our sales engine in the Dallas–Fort Worth area. You will handle inbound inquiries, build and send accurate quotes, support outside reps with back-end tasks, and proactively pursue opportunities to keep the pipeline moving.

Ideal for someone familiar with surplus electrical equipment and fast problem solving. You will field calls from contractors and facility teams, interpret specs, and coordinate with

Formación

• 3+ years of inside sales or sales support experience in electrical distribution or industrial equipment.
• Working knowledge of low- and medium-voltage electrical equipment.
• Ability to read nameplates, specs, and one-line diagrams to build quotes.
• Strong verbal and written communication.
• Sharp attention to detail and organized multitasking.
• Proficient with Microsoft Office.

Responsabilidades

• Field inbound calls, emails, and web inquiries from contractors and facility teams and convert them into closed orders.
• Read and interpret electrical equipment specs to scope customer needs and prepare accurate quotes.
• Cross-sell services (rentals, decommissioning, rigging, demolition, recycling) to create a single-call experience.
• Support outside sales reps by building quotes, chasing submittals, and coordinating ship dates.
• Pass qualified leads to outside reps and follow up on open quotes to prevent deals from stalling.
• Maintain records of customers, quotes, orders, and inventory as equipment moves through lifecycle.

Conocimientos

Inside sales

MS Office

Attention to detail

Communication

Organizational skills

Self-starter

Descripción del empleo

For more than 25 years, Hardin Power Group has been the Southwest's most trusted, single-source partner for the full lifecycle of electrical equipment - recovery, dismantling, resale, rental, rigging, demolition, recycling, and scrap metal solutions.

We work with electrical and general contractors and the facilities they serve - data centers, industrial plants, hospitals, and commercial properties - to help clients unlock maximum value while keeping projects on schedule. Where most facilities juggle five or more vendors, our clients make one call. One point of contact. One scope of work. Nothing left behind on the floor or in the budget.

Our Mission

To support people - customers, employees, and their families - by providing value through simple and timely solutions that address every challenge related to electrical equipment and recycling. We solve critical problems with a comprehensive approach, ensuring no issue is too complex or too small. We build strong relationships grounded in clear communication, trust, and safety - resolving immediate concerns while contributing to long-term success and sustainability for all.

Our Core Values

• Keep Improving: We do our jobs well, and we keep getting better
• Bring Solutions: We look for ways to get things done
• Own the Job: We take responsibility for our work, help our coworkers when they need it, and do what's best for the company
• Move with Purpose: We keep projects moving forward while checking our work and following the process
• Do the Right Thing: We are honest and transparent with our customers and coworkers
• Work Safe: Nobody gets hurt, nothing gets damaged, no exceptions

About the Role

We're hiring an Inside Sales Representative to be the operational engine behind our outside sales team, and the first voice many of our customers hear when they call Hardin. You'll handle inbound inquiries, build and send accurate quotes, support outside reps with the back-end work that closes deals, and proactively follow up on open opportunities to keep our pipeline moving. This role is ideal for someone who knows the world of surplus electrical equipment and enjoys solving problems quickly and accurately.

What You'll Do

• Field inbound calls, emails, and web inquiries from contractors, plant maintenance teams, facility engineers, and procurement, and convert them into closed orders
• Read and interpret electrical equipment specs, nameplates, and one-line diagrams to scope customer needs and prepare timely, accurate quotes on circuit breakers, switchgear, transformers, MCCs, panelboards, bus plugs, and related gear
• Cross-sell Hardin Power Group's full service line where it fits (rentals, decommissioning, rigging, demolition, recycling, and scrap recovery) so customers experience the "one call" advantage
• Serve as the inside partner for outside sales reps by pulling specs, building quotes, chasing submittals, and coordinating ship dates, owning the back-end execution so reps can stay focused on customer-facing time
• Pass qualified leads, decision-maker intel, and larger or strategic opportunities to the appropriate outside rep
• Follow up on open quotes to keep deals from going cold
• Help intake and triage incoming surplus equipment leads (plant shutdowns, site upgrades, overstock, contractor jobsite pulls) and coordinate with the buying team on documentation, photos, and basic valuation inputs
• Maintain regular contact with customers from quote to delivery, coordinating with operations, rigging, warehouse, and recycling teams to confirm specs, ship dates, and on-site requirements
• Resolve customer concerns quickly and escalate appropriately, with every interaction reflecting Hardin's commitment to clarity, accountability, and trust
• Keep customer, quote, order, and inventory records accurate, current, and complete as equipment moves through the lifecycle
• Produce weekly pipeline, quote-activity, and lead-tracking updates for sales leadership and the outside sales team

Who You'll Work With

You’ll interact daily with:

• Customers: electrical contractors, general contractors, plant managers, facility engineers, data center operators, hospital facilities teams, procurement and purchasing agents
• Internal teams: outside sales reps, buying/procurement, operations, rigging, warehouse, recycling, and accounting

What You Bring

Required

• 3 or more years of inside sales, sales support, or customer service experience in electrical distribution, surplus/reconditioned equipment, power distribution, MRO, generators/power gen, or a closely related industrial vertical
• Working knowledge of low- and medium-voltage electrical equipment: circuit breakers (molded case, insulated case, air, vacuum), switchgear, transformers (dry-type and liquid-filled), MCCs, bus duct, and related gear
• Comfort reading nameplates, specs, and one-line diagrams well enough to build an accurate quote
• Strong verbal and written communication — you can explain technical details clearly to both engineers and non-technical buyers
• Sharp attention to detail; you double-check before you hit send
• Strong organizational skills — you can track multiple open quotes, customer follow-ups, and order statuses without letting anything slip through the cracks
• Self-starter mentality — you take ownership of your work without needing to be chased
• Proficient with Microsoft Office (Outlook, Excel, Word)
• Commitment to safety, integrity, and the kind of follow-through that builds lasting customer relationships

Preferred

• Existing familiarity with major OEMs: Square D, Eaton/Cutler-Hammer, GE, Siemens, ABB, Westinghouse, Allen-Bradley
• Experience supporting outside sales reps in a B2B industrial environmentUnderstanding of NETA testing standards and reconditioning processesBilingual English/Spanish a plus

Working Conditions

• Office-based role at our Dallas-Fort Worth facility, Monday-Friday, standard business hours
• Occasional warehouse walks to verify inventory, photograph equipment, or coordinate with operations
• Occasional extended hours during peak periods or to support time-sensitive customer needs
• Minimal travel (under 10%) — occasional warehouse visits, trade shows, or customer meetings as needed
• Physical demands: prolonged sitting; occasional bending, kneeling, and reaching; ability to lift and carry up to 25 lbs
• Must observe all safety rules and regulations on warehouse floor and at customer sites

What We Offer

• Competitive base salary with performance-based bonuses
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• A family-oriented culture that invests in your growth — professionally and personally
• 25+ years of regional reputation and a full-service offering behind every conversation you have
• The chance to be a critical part of a team that genuinely lives its values — and treats employees and customers like family