Inside Sales Representative

Group CBS, Inc.; Raleigh (NC); On-site; USD 60,000 - 100,000; Full time

Job summary

Group CBS, Inc. in Raleigh, NC seeks a proactive sales estimator to support customers from inquiry through project award and invoicing.

You will develop technical estimates and proposals for electrical testing, maintenance, modernization, and field service projects, partnering with Operations, Engineering service specialists, and outside sales reps to deliver solutions that meet client needs. Responsibilities include preparing quotes, reviewing specs, estimating labor and material costs,

Qualifications

• Must understand the sales cycle and customer relationship management.
• Ability to interpret technical specifications, one-line diagrams, and construction documents.
• Strong customer service, communication, negotiation, and problem-solving skills.
• Attention to detail, analytical estimating ability, and sound pricing judgment.
• Ability to manage multiple priorities and work independently and collaboratively.
• Proficiency in Microsoft Office and ability to learn business and estimating systems.
• Familiarity with NETA, NEC, NFPA 70E, IEEE, and OSHA standards preferred.
• Experience with SKM, ETAP, EasyPower, or similar tools preferred.

Responsibilities

• Respond to customer inquiries, prepare quotes, process orders, and follow opportunities through award and invoicing.
• Build customer relationships and generate new business through proactive outreach and follow-up.
• Prepare estimates and proposals for electrical testing, engineering studies, switchgear modernization, preventive maintenance, and startup/shutdown support.
• Review specifications, one-line diagrams, bid documents, and customer requirements to define scope.
• Estimate labor, materials, equipment, engineering, and subcontractor costs.
• Develop proposal narratives, clarifications, exclusions, and value-engineering recommendations.
• Coordinate with Operations, ESSs, OSRs, vendors, and subcontractors on pricing, technical solutions, schedules, and execution planning.
• Negotiate vendor and subcontractor pricing and source products or services as needed.
• Participate in customer meetings, site visits, pre-bid meetings, and scope reviews as required.
• Identify estimating risks and schedule impacts, maintain pricing and historical cost data, and manage multiple opportunities.
• Help ensure proposals address applicable NETA, OSHA, NFPA, IEEE, NEC, and customer requirements.

Skills

Sales cycle understanding

Customer relationship management

Negotiation skills

Communication skills

Problem-solving

Attention to detail

Pricing judgment

Independent/work autonomously

Education

High school diploma or GED

Associate's or Bachelor's degree in Electrical Engineering, Electrical Technology, Construction Management, Business or related field

Tools

Microsoft Office

Estimating systems

Job description

Schedule

Monday through Friday, generally 8:00am to 5:00pm. Occasional weekends, holidays, and schedule adjustments based on customer and project needs.

Overview

Support customers and drive electrical service sales from initial inquiry through project award and invoicing. You will develop technical estimates and proposals for electrical testing, engineering studies, maintenance, modernization, and field service projects, partnering with Operations, Engineering Service Specialists, Outside Sales Representatives, vendors, and subcontractors to deliver solutions that meet customer needs.

What you will do

• Respond to customer inquiries, prepare quotes, process orders, and follow opportunities through award and invoicing
• Build customer relationships and generate new business through proactive outreach and follow-up
• Prepare estimates and proposals for electrical testing, engineering studies, switchgear modernization, preventive maintenance, and startup/shutdown support
• Review specifications, one-line diagrams, bid documents, and customer requirements to define scope
• Estimate labor, materials, equipment, engineering, and subcontractor costs
• Develop proposal narratives, clarifications, exclusions, and value-engineering recommendations
• Coordinate with Operations, ESSs, OSRs, vendors, and subcontractors on pricing, technical solutions, schedules, and execution planning
• Negotiate vendor and subcontractor pricing and source products or services as needed
• Participate in customer meetings, site visits, pre-bid meetings, and scope reviews as required
• Identify estimating risks and schedule impacts, maintain pricing and historical cost data, and manage multiple opportunities
• Help ensure proposals address applicable NETA, OSHA, NFPA, IEEE, NEC, and customer requirements

What success looks like

• Timely, accurate quotations and proposals with strong quote-to-order conversion
• Consistent outbound customer contact, responsiveness, and customer satisfaction
• Accurate estimates and efficient proposal turnaround
• Increased awarded-project revenue, monthly invoiced sales, and invoiced dollars
• Accurate customer records, order processing, and coordination through project invoicing

What we are looking for

• Understanding of the sales cycle and customer relationship management
• Working knowledge of low- and medium-voltage power systems, electrical testing, maintenance, and infrastructure
• Ability to interpret technical specifications, one-line diagrams, and construction documents
• Strong customer service, communication, negotiation, and problem-solving skills
• Attention to detail, analytical estimating ability, and sound pricing judgment
• Ability to manage multiple priorities and work independently and collaboratively
• Proficiency in Microsoft Office and ability to learn business and estimating systems
• Familiarity with NETA, NEC, NFPA 70E, IEEE, and OSHA standards preferred
• Experience with SKM, ETAP, EasyPower, or similar tools preferred

Education and experience

• High school diploma or GED required
• Associate's or bachelor's degree in Electrical Engineering, Electrical Technology, Construction Management, Business, or a related field preferred
• 3+ years of electrical estimating, technical sales, field service operations, or related industry experience preferred
• Previous experience in inside sales, electrical construction, power systems, or related services preferred

Physical requirements

• Ability to sit, stand, walk, and use a computer for extended periods
• Occasional lifting and carrying of up to 25 pounds
• Ability to travel to customer and project sites as needed
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions

Additional information

• This is an individual contributor position with no direct reports
• Performance measures include quotes per day, quote-to-order ratio, sales and invoicing volume, outbound calls, calls handled, proposal turnaround, estimate accuracy, and awarded-project revenue
• The position may require occasional weekend or holiday work to meet project requirements
• Compensation range and specific work location were not provided in the source job description

May be modified from time to time. Other duties, tasks and work may be assigned

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex including pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.