Inside Sales Representative

Archway Management; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

PTO and Sick Time

Job summary

Archway Management is seeking a motivated sales/customer service professional to identify customer needs, manage orders, and coordinate shipments. The role emphasizes cross-functional collaboration and accurate data entry, with strong communication skills essential for success.

Candidates should have at least one year in sales or customer service, and prefer familiarity with specialty foods or culinary contexts. Health benefits and PTO are included.

Qualifications

• 1 year minimum experience in sales or customer service.
• Specialty food/culinary experience preferred.
• Proficient with MS Office (Word, Excel, Outlook).
• Strong numeric and alpha-numeric data entry skills.
• Excellent written and verbal communication.
• Attention to detail and accuracy.

Responsibilities

• Identify customer and department needs and satisfy them effectively.
• Drive penetration of existing accounts with product knowledge.
• Cross-train and foster strong interdepartmental relationships.
• Input orders into the computer system.
• Manage daily tasks and reports for order processing, shipments, deliveries, and customer needs.

Skills

Strong communication

Data entry

Attention to detail

Customer service

Sales experience

Interpersonal skills

Tools

MS Office

Job description

Job Description

RESPONSIBILITIES

• Identify customer and department needs and satisfy them effectively.
• Working knowledge of all products and categories to drive penetration of existing accounts.
• Cross-train and foster solid working relationships within department and with other departments.
• Input orders into computer system.
• Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned.

Experience and Professional Skills

• One (1) year minimum experience in sales and/or customer service position preferred.
• Specialty food, specialty business, and/or culinary experience preferred.
• Working knowledge of MS Office (Word, Excel, and Outlook).
• Strong numeric and alpha-numeric data entry skills.
• Proven ability to communicate effectively in a positive manner both verbally and in writing.
• Attention to detail, accuracy, effectiveness, and efficiency.

QUALIFICATIONS

• Uses time efficiently, prioritizes and plans work activities.
• Follows instructions and management direction.
• Strong communication and interpersonal skills.

BENEFITS

• Health Insurance
• PTO and Sick Time
• Strong communication and interpersonal skills.