Inside Sales Representative

Jobot; Chesterland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobot is seeking an Inside Sales professional for a desk-based role in the commercial door and dock solutions space in Ohio. You will handle inbound inquiries, quote requests, and guide customers through repair vs replacement options while coordinating with the service and operations teams.

The role emphasizes relationship-building, consistent workflow, and a clear pipeline. Prior inside sales or customer service experience and comfort with CRM and quotes are required; familiarity with

Qualifications

• Prior inside sales, customer service, or phone-based sales experience.
• Strong written and verbal communication skills.
• Comfortable with CRM tools and basic quote/proposal preparation.
• Familiarity with commercial door, dock, or access-control products.
• Experience quoting service/repair work, not only new equipment sales.

Responsibilities

• Field inbound calls and quote requests, converting inquiries into scheduled work.
• Prepare and send accurate quotes and proposals in a timely manner.
• Maintain and update the CRM pipeline for all inside-sales opportunities.
• Follow up proactively on outstanding quotes to drive conversion.
• Coordinate closely with the Service Manager and technicians to ensure smooth handoff once a deal closes.
• Support the outside sales team with administrative and quoting overflow as needed.

Job description

Inside Sales — Commercial Door & Dock Solutions / Turn inbound leads into closed deals!

This Jobot Job is hosted by: Jillian Morgan
Salary: $55,000 – $75,000 per year

A bit about us

Our client is a fast-growing operator in the commercial door, dock, and access-control space, with a branch model that pairs a strong field service team with dedicated inside sales support to keep quotes and follow-ups moving quickly.

Why join us?

• A desk-based sales role within a company that still values relationship-building and follow-through.
• Close collaboration with the service and operations team — you’re not selling in a vacuum.
• A growth-oriented environment with a clear structure for how leads move through the pipeline.
• Less unpredictability than outside sales — steady hours, consistent workflow.

Job Details

A Day in This Role

You start the day working through a queue of inbound inquiries and quote requests. Mid-morning, you’re on the phone with a customer walking them through options for a repair versus replacement, then drafting the formal quote. After lunch, you follow up on quotes sent last week, update the CRM, and coordinate with the Service Manager on a job that needs to be scheduled once the customer signs off.

The Role

• Field inbound calls and quote requests, converting inquiries into scheduled work.
• Prepare and send accurate quotes and proposals in a timely manner.
• Maintain and update the CRM pipeline for all inside-sales opportunities.
• Follow up proactively on outstanding quotes to drive conversion.
• Coordinate closely with the Service Manager and technicians to ensure smooth handoff once a deal closes.
• Support the outside sales team with administrative and quoting overflow as needed.

What You Bring — Must-Haves

• Prior inside sales, customer service, or phone-based sales experience.
• Strong written and verbal communication skills.
• Comfortable with CRM tools and basic quote/proposal preparation.

What You Bring — Nice-to-Haves

• Familiarity with commercial door, dock, or access-control products.
• Experience quoting service/repair work specifically, rather than only new equipment sales.

Career Path

Strong inside sales performers are well-positioned to move into outside sales as territory openings come up, given the deal-flow knowledge this seat builds.

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