Inside Sales Representative

Versa Pak; Celina (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Versa Pak in Celina, Ohio, is seeking an Inside Sales Representative for a full-time, on-site role. You will manage inbound/outbound calls, respond to customer inquiries, and tailor product recommendations for flexible packaging.

You’ll prepare quotes, process orders, and maintain accounts while coordinating with production and logistics to ensure timely delivery. Responsibilities include identifying new sales opportunities, supporting custom requests, and driving continuous improvements in

Qualifications

• Associates or Bachelors degree in business, communications, marketing, or related field.
• Customer service, inside sales, account support, or related experience.
• Excellent verbal and written communication and presentation skills.
• Comfort with outbound calls, follow-up, and relationship-building.

Responsibilities

• Manage inbound and outbound sales calls, respond to inquiries, and provide product recommendations for flexible packaging.
• Prepare quotes, process orders, and maintain accurate account records; follow up on leads to grow the customer base.
• Collaborate with production and logistics to ensure timely delivery and resolve customer issues.
• Identify new sales opportunities, support custom product requests, and contribute to sales process improvements.

Skills

Customer service

Inside sales

Account support

Verbal communication

Written communication

Relationship-building

Outbound calls

Education

Associates or Bachelors degree in business, communications, marketing, or a related field

Tools

CRM systems

Microsoft Office

LinkedIn

Social selling tools

Job description

Company Description

Versa Pak LTD. is a full-gauge blown film manufacturer and leading converter of raw materials into flexible packaging products, including bags, rolls, sheeting, tubing, and shrink bundling film. The company specializes in custom solutions, working closely with customers to meet unique or specialized packaging requirements. Versa Pak uses top-quality, virgin, FDA-approved polyethylene resin in all processed materials, supporting reliability and compliance for food and industrial applications. Team members join a production-focused environment that values precision, customer responsiveness, and high manufacturing standards.

Role Description

The Inside Sales Representative is a full-time, on-site role based in Celina, OH. This position is responsible for managing inbound and outbound sales calls, responding to customer inquiries, and providing product recommendations tailored to flexible packaging needs. Day-to-day tasks include preparing quotes, processing orders, maintaining accurate account records, and following up on leads to grow the customer base. The role involves collaborating with production and logistics teams to ensure timely delivery, tracking order status, and resolving customer issues to support satisfaction and retention. The Inside Sales Representative will also proactively identify new sales opportunities, support custom product requests, and contribute to continuous improvement of sales processes.

We are seeking a motivated and customer-focused Inside Sales team member to join our team in Celina, Ohio. This role is ideal for someone who enjoys building relationships, identifying customer needs, and supporting sales growth through excellent service, inside sales activity, and professional social selling.

In this position, you will assist customers with product questions, quotes, orders, follow-up, and account support while also identifying opportunities to cross-sell, upsell, and generate new business. The role includes phone and email communication, CRM activity, outbound follow-up, and company-approved engagement through platforms such as LinkedIn.

We are looking for someone with strong communication skills, attention to detail, a positive attitude, and a desire to grow in a sales-focused career. The ideal candidate will be comfortable learning technical product information, making outbound customer contacts, and developing long-term customer relationships.

Some travel required to visit customers, prospects and industry contacts.

This position has the opportunity to transition into an outside sales role.

Preferred qualifications include:

• Associates or Bachelors degree in business, communications, marketing, or a related field
• Customer service, inside sales, account support, or related experience
• Excellent verbal and written communication and presentation skills
• Comfort with outbound calls, follow-up, and relationship-building
• Ability to learn technical product information
• Experience with CRM systems, Microsoft Office, and LinkedIn/social selling tools
• A professional, team-oriented approach and willingness to grow

If you are customer-driven, sales-minded, and interested in building a career path toward outside sales, we encourage you to apply.