Inside Sales Representative -Woburn, MA

Cytena GmbH; Boston (MA); On-site; USD 63,000 - 78,000; Full time

Benefits offered by this job

401K with match

PTO

Health benefits

Professional development

Job summary

Cytena GmbH in Boston seeks an Inside Sales Representative to support inbound and outbound activities, nurture client relationships, and drive revenue growth. You will manage quotes, maintain CRM records, and collaborate with marketing, operations, and support teams.

The role requires 1–3 years of sales experience, CRM familiarity (Salesforce/HubSpot), strong communication, and great organizational skills. A Bachelor's degree or equivalent is preferred, with a base salary and benefits package.

Qualifications

• 1–3 years of inside sales or customer-facing experience.
• Experience with CRM systems such as Salesforce or HubSpot.
• Bachelor's degree or equivalent experience.
• Strong written and verbal communication.
• Excellent organizational and time-management abilities.

Responsibilities

• Proactively engage customers and prospects via phone, email, and virtual meetings.
• Generate, manage, and follow up on customer quotes accurately and promptly.
• Maintain up-to-date CRM records including sales activities and pipeline status.
• Ensure accuracy and integrity in sales reporting and documentation.
• Collaborate with marketing, operations, and customer support for a seamless experience.
• Provide market feedback on customer needs and competitor activity.
• Support sales initiatives and campaigns as needed.
• Assist and train team members when required.

Skills

CRM proficiency

Organizational skills

Time management

Written and verbal communication

Multitasking

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

HubSpot

Job description

## Inside Sales RepresentativeApplylocations: Bostontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR100099About the RoleWe are seeking a motivated and results-driven Inside Sales Representative to join our Boston-based team. The Inside Sales Representative will support both inbound and outbound sales activities, nurture client relationships, and contribute to revenue growth by identifying and converting opportunities. A key part of the role involves effective use of CRM systems to manage pipelines, track customer interactions, and ensure accurate reporting. Additional responsibilities include generating and managing customer quotes, maintaining precise sales data, and leveraging insights to optimize performance and guide business decisions. The ideal candidate is detail-oriented, customer-focused, and eager to contribute to a high-performing sales organization.Key Responsibilities* Customer Engagement – Proactively connect with prospects and customers through phone, email, and virtual meetings.* Quote Management – Generate, manage, and follow up on customer quotes in a timely and accurate manner.* CRM & Data Integrity – Maintain up-to-date and accurate records of sales activities, pipeline progress, and customer interactions in the CRM system.* Reporting & Documentation – Ensure accuracy and integrity in all sales reporting and documentation.* Cross-Functional Collaboration – Work closely with marketing, operations, and customer support teams to ensure a seamless customer experience.* Market Insights – Provide feedback on customer needs, market trends, and competitor activity to support continuous improvement.* Sales Initiatives – Contribute to campaigns, projects, and sales initiatives as required.* Team Support – Provide assistance and training to other team members when needed.Qualifications & Experience* Experience – Previous experience in inside sales or customer-facing roles preferred, but not essential.* CRM Proficiency – Familiarity with platforms such as Salesforce, HubSpot, or similar systems.* Core Skills – Strong organizational and time management abilities; ability to handle multiple priorities effectively.* Bachelor's degree or equivalent experience in Business* At least 1 - 3 years' of sales experience* Excellent written and verbal communication skills* Ability to multi-task, organize, and prioritize work## **Compensation and Benefits**:The base salary range for this position is $63,000 - $78,000.00. Benefits include 401K with company match, PTO, Health Benefits, Investment in Professional and Personal Development, and much more.