Inside Sales Representative

BICO; Boston (MA); On-site; USD 63,000 - 78,000; Full time

Benefits offered by this job

401K with company match

PTO

Health benefits

Investment in professional development

Job summary

BICO is looking for a motivated Inside Sales Representative to join our Boston-based team. In this role, you will support inbound and outbound sales activities, nurture client relationships, and assist in revenue growth. You will leverage CRM systems to manage pipelines and track customer interactions while generating and managing quotes.

The ideal candidate should be detail-oriented and customer-focused, with at least 1-3 years of sales experience. This position offers a competitive salary range of $63,000 - $78,000 and benefits including 401K matching and development opportunities.

Qualifications

• 1-3 years of sales experience is preferred.
• Familiarity with CRM systems like Salesforce or HubSpot.
• Excellent written and verbal communication skills.

Responsibilities

• Connect proactively with prospects via phone and email.
• Generate and manage customer quotes efficiently.
• Maintain accurate sales records in the CRM.
• Ensure reporting accuracy and sales documentation integrity.

Skills

Organizational skills

Communication skills

Time management

CRM proficiency

Education

Bachelor's degree in Business or equivalent

Tools

Salesforce

HubSpot

Job description

About The Role

We are seeking a motivated and results-driven Inside Sales Representative to join our Boston-based team. The Inside Sales Representative will support both inbound and outbound sales activities, nurture client relationships, and contribute to revenue growth by identifying and converting opportunities. A key part of the role involves effective use of CRM systems to manage pipelines, track customer interactions, and ensure accurate reporting. Additional responsibilities include generating and managing customer quotes, maintaining precise sales data, and leveraging insights to optimize performance and guide business decisions. The ideal candidate is detail-oriented, customer-focused, and eager to contribute to a high-performing sales organization.

Key Responsibilities

• Customer Engagement – Proactively connect with prospects and customers through phone, email, and virtual meetings.


• Quote Management – Generate, manage, and follow up on customer quotes in a timely and accurate manner.


• CRM & Data Integrity – Maintain up-to-date and accurate records of sales activities, pipeline progress, and customer interactions in the CRM system.


• Reporting & Documentation – Ensure accuracy and integrity in all sales reporting and documentation.


• Cross-Functional Collaboration – Work closely with marketing, operations, and customer support teams to ensure a seamless customer experience.


• Market Insights – Provide feedback on customer needs, market trends, and competitor activity to support continuous improvement.


• Sales Initiatives – Contribute to campaigns, projects, and sales initiatives as required.


• Team Support – Provide assistance and training to other team members when needed.

Qualifications & Experience

• Experience – Previous experience in inside sales or customer-facing roles preferred, but not essential.


• CRM Proficiency – Familiarity with platforms such as Salesforce, HubSpot, or similar systems.


• Core Skills – Strong organizational and time management abilities; ability to handle multiple priorities effectively.


• Bachelor's degree or equivalent experience in Business


• At least 1-3 years of sales experience


• Excellent written and verbal communication skills


• Ability to multi-task, organize, and prioritize work

Compensation and Benefits

The base salary range for this position is $63,000 - $78,000. Benefits include 401K with company match, PTO, health benefits, investment in professional and personal development, and much more.