Inside Sales Rep- Norfolk, VA

CIRCOR International, Inc.; Norfolk, Northern (VA, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

CIRCOR International, Inc. in the United States is seeking a Quotation Specialist to support U.S. Navy projects from Norfolk, VA.

You will coordinate with engineering, planning, purchasing, operations, and quality to prepare competitive quotations that reflect factory capability and capacity while ensuring compliance with contract terms. The role requires a Bachelor of Science or related field, 2–4 years of technical customer service in manufacturing, and 5 years in a technical environment. U.S.

Qualifications

• Bachelor of Science degree in valve, regulator, and fluid mechanics/control related coursework or equivalent experience.
• 2–4 years of technical customer service experience in manufacturing support.
• 5 years in a technical environment with manufacturing concepts, practices, and procedures.
• Knowledge of terms and conditions, FAR/DFAR is necessary.

Responsibilities

• Review customer requests for U.S. Navy project quotations and coordinate with engineering, planning, purchasing, operations, and quality to develop quotations considering factory capability and capacity.
• Prepare and submit written quotations for U.S. Navy project customers and representatives per CIRCOR requirements.
• Facilitate communication with customers throughout quotation and PO acceptance processes.
• Recommend product or service enhancements based on application input to improve customer satisfaction and sales potential.
• Document sales and marketing activities and track opportunities.
• Other duties as assigned.

Skills

Customer service

Problem solving

Planning & prioritization

Attention to detail

Communication

Education

Bachelor's degree in science or related

Tools

Microsoft Word

Excel

Outlook

Job description

- Reviews customer requests for U.S. Navy project quotations coordinating with other teams including engineering, planning, purchasing, operations, and quality to develop quotations considering factory capability, factory capacity, and financial results

- Prepares and submits written (verbal where appropriate) quotations for U.S. Navy project customers and representatives in accordance with CIRCOR and customer requirements

- Facilitates initiative-taking customer communications and addressing customer inquiries throughout the duration of the quotation and purchase order acceptance process

- Based on Application Engineer input, recommends product or service enhancements to improve customer's satisfaction and sales potential

- Document sales and marketing activities along with tracking of opportunities

- Additional tasks and responsibilities as assigned

Knowledge, Skills & Abilities:

- Knowledge of Terms and Conditions, FAR/DFAR is necessary

- Strong commitment to process and procedure adherence - In-depth understanding of concepts and principles in customer service. Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision

- Self-starter, organized, thorough, and meticulous

- Able to plan and prioritize work to meet demanding customer and internal deadlines

- Able to maintain a high level of accuracy producing quality work when working under pressure

- Intermediate data entry skills and is proficient using Microsoft Word, Excel, and Outlook software

Other - U.S. Citizen

Education & Experience:

- Bachelor of Science degree, preferably in or with appropriate valve, regulator, and fluid mechanics/control related coursework, education, or experience will be considered. Significant work experience can be substituted for educational requirements on a case‑by‑case basis

- 2-4 years’ technical customer service experience in manufacturing support

- 5 years’ experience in a technical environment. Familiar with standard manufacturing concepts, practices, and procedures

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.