Inside Sales Rep - Medical Devices

BELTOPIA LLC; Mattoon (IL); On-site; USD 36,000 - 60,000; Full time

Job summary

BELTOPIA LLC in Mattoon, IL seeks an energetic associate to help build our hearing-aid patient database and support sales efforts. A license will be required, but we offer training and mentoring through the licensing process. IL requires a minimum of 2 verifiable years of college education.

The role includes meeting patients, assisting with fittings and adjustments, managing records, and handling follow-up communications. It is a frontline, patient-facing position with opportunity for growth.

Qualifications

• High school diploma required.
• Proficient in Microsoft Office.
• Previous sales experience or customer service experience preferred.

Responsibilities

• Meet with patients and conduct routine/annual hearing screenings.
• Assist with ear impressions and molds, order products and supplies.
• Fit hearing aids and assist with adjustments, questions, and troubleshoot problems.
• Assist with repair and adjustments of hearing aids.
• Provide care and use instructions to patients.
• Conduct post-fitting orientations and warranty checks.
• Maintain patient files and perform clerical duties and other administrative support functions.
• Calling to follow-up with patients.

Skills

MS Office

Sales experience

Customer service

Education

High school diploma

Tools

Microsoft Office

Job description

Job Description

This individual will help build and retain our patient database and increase hearing aid sales.

A license will be required for this position but we are willing to train and mentor any interested candidate in the licensing process. Illinois requires a minimum of 2 verifiable years of college education.

Highlights

• Meet with patients and conduct routine/annual hearing screenings
• Make ear impressions and molds, order products and supplies
• Fit hearing aids and assist with adjustments, questions, and troubleshoot problems
• Assist with repair and adjustments of hearing aids
• Provide care and use instructions to patients
• Conduct post-fitting orientations and warranty checks
• Maintain patient files and perform clerical duties and other administrative support functions
• Calling to follow-up with patients

Minimum Qualifications

• High school diploma
• Proficient in Microsoft Office
• Previous sales experience or customer service experience (preferred)

Preferred Qualifications

• A strong work ethic
• Strong interpersonal and organizational skills
• Ability to prioritize and handle a high volume of patients
• Work as a team player and be reliable
• Have superior customer service skills