Inside Sales Rep

Mondo; Grapevine (TX); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

PTO 2 weeks

Additional benefits to be confirmed

Job summary

Mondo in Texas is seeking an Inside Sales Representative to manage a large book of business through outbound outreach and consultative selling in a hybrid environment. You will target 500–600 accounts and maintain CRM records to drive growth.

Responsibilities include delivering 50+ customer contacts daily, 2 hours of talk time, and proactive engagement to qualify opportunities, build relationships, and achieve revenue targets in a B2B setting.

Qualifications

• 1–3 years inside sales or high-volume customer-facing experience, preferably B2B
• Ability to manage a pipeline, meet revenue targets, and maintain disciplined follow-through
• Familiarity with inside sales KPIs, account development strategies, and CRM platforms such as Salesforce
• Strong phone presence and communication skills, with the ability to lead conversations
• Energetic, coachable personality with a growth mindset and customer relationships focus

Responsibilities

• Manage and grow an established book of business through high-volume outbound outreach
• Use a consultative selling approach to uncover opportunities and guide customers to high-value solutions
• Respond quickly and professionally to inbound inquiries and qualify opportunities
• Serve as the primary point of contact for a defined territory with consistent engagement
• Engage in strategic call campaigns to promote product launches and offers
• Maintain accurate CRM records and pipeline hygiene (Salesforce or similar)
• Deliver a minimum of 50 customer contacts per day and 2 hours of productive talk time

Skills

Outbound outreach

Consultative selling

Relationship management

CRM proficiency

Bilingual (Spanish/English)

Tools

Salesforce

Job description

Job Title: Inside Sales Representative

Location-Type: Hybrid, Southlake, TX (relocating to Flower Mound, TX end of October; first 90 days fully onsite for onboarding)

Start Date: ASAP

Duration: Permanent

Compensation Range: $60,000/yr base + uncapped performance-based commission (OTE $80,000 - $85,000/yr)

Benefits: Health, Dental, PTO (2 weeks); additional benefits to be confirmed by TR

Visa Sponsorship: Not eligible for visa sponsorship

Job Description

• This Inside Sales Representative role is responsible for managing and growing an established book of business through high-volume outbound outreach, consultative selling, and strong relationship management within an assigned territory.

Job Summary

• Conduct proactive outbound outreach to an assigned customer base of 500-600 accounts to build rapport, identify needs, and increase share-of-wallet
• Use a consultative approach to uncover opportunities and guide customers toward high-value solutions, targeting a 50%+ order conversion rate
• Respond quickly and professionally to inbound inquiries and qualify opportunities by understanding buying drivers
• Serve as the primary point of contact for a defined territory, maintaining consistent engagement so that 90% of customers are contacted monthly
• Engage in strategic call campaigns to promote product launches, special offers, and targeted growth initiatives
• Maintain accurate CRM records and pipeline hygiene (Salesforce or similar)
• Deliver a minimum of 50 individual customer contacts per day and 2 hours of productive talk time daily

Minimum Requirements

• 1-3 years of inside sales or high-volume customer-facing experience, preferably in a B2B environment (service industry backgrounds considered)
• Demonstrated ability to manage a pipeline, meet revenue targets, and maintain disciplined follow-through
• Familiarity with inside sales KPIs, account development strategies, and CRM platforms such as Salesforce
• Strong phone presence and communication skills, with the ability to lead conversations rather than rely on yes/no questioning
• Energetic, coachable personality with a genuine interest in building customer relationships and a growth mindset

Preferred Qualifications

• Experience in the automotive, industrial, sign and graphics, or specialty materials industries
• Proven ability to upsell, cross-sell, and manage long-term customer relationships
• Bilingual in Spanish and English