Inside Sales Rep

Glass Operating LLC; Damariscotta (ME); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Paid time off

Life insurance

Employee assistance program

Job summary

Glass Operating LLC is seeking an Inside Sales Representative for the Portland Glass team. You will drive customer satisfaction, perform lead generation calls, and follow up on estimates and quotes.

The role involves scheduling, orders, invoicing, and coordination with insurance companies, with a focus on accurate, timely administrative support in a fast-paced environment.

Qualifications

• 1-2 years of customer service experience.
• Strong verbal and written communication skills.
• Strong Microsoft Office/computer skills.
• Ability to pass a background check and drug test per applicable state laws.
• High school diploma or GED.
• Physical requirement: able to lift a minimum of 50 pounds.

Responsibilities

• Providing outstanding customer service by growing customer satisfaction.
• Making outside calls to generate leads and follow up on lead inquiries.
• Following up on job estimates and quotes with customers.
• Performing administrative duties such as scheduling glass installations, placing orders, receiving product, confirming appointments, collecting payments, invoicing, and communicating with insurance companies.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

Education

High school diploma or GED

Tools

MS Office

Job description

As an Inside Sales Representative on the Portland Glass team, your responsibilities include:

Responsibilities

• Providing outstanding customer service by growing customer satisfaction
• Making outside calls to generate leads and follow up on lead inquiries
• Following up on job estimates and quotes with customers
• Performing administrative duties such as scheduling glass installations, placing orders, receiving product, confirming appointments, collecting payments, invoicing, and communicating with insurance companies

Qualifications

• 1-2 years of customer service experience
• Strong verbal and written communication skills
• Strong Microsoft Office/computer skills
• Ability to work in a fast‑paced environment
• Ability to pass a background check and drug test per applicable state laws
• High school diploma or GED
• Physical requirement: able to lift a minimum of 50 pounds

Benefits

• Medical, Dental, and Vision coverage
• Employer‑paid life insurance
• 401(k) with employer match
• Paid time off and holidays
• Employee Assistance Program
• Semi‑annual bonuses based on position metrics
• Associate Equity Program
• Referral Bonus Program

Competitive pay: Based on experience.