Inside Sales Professional - Driver

SRS Distribution Inc.; Lawrenceville (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly/bi-weekly pay

Discretionary bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/dental/vision

Disability insurance

Job summary

SRS Distribution Inc. in Lawrenceville, GA is seeking an Inside Sales Professional to identify customer needs, answer questions, and drive product selections. You will assist with orders, coordinate deliveries, and support sales growth while delivering excellent service.

The role involves warehouse tasks, occasional site deliveries, and some after-hours on-call duties. HVAC experience and customer-service aptitude are valued assets for this position.

Qualifications

• High School Diploma or equivalent.
• 2 years of customer service and/or sales experience.
• 2 years’ experience in the HVAC industry, preferred.
• Proficient in computers, including Microsoft Office.
• Forklift experience.
• Possess a valid driver’s license.
• Maintain a satisfactory driving record as determined by Company Driver Policies.
• Qualify for and remain insurable under Company liability insurance policy.
• Meet federal and state requirements to operate the vehicle.

Responsibilities

• Process customer orders in person, by phone, fax, and e‑commerce.
• Locate parts, equipment, and supplies for customers.
• Support long-term customer relationships to promote sales growth.
• Assist in warehouse duties including pulling orders and stock putaway.
• Promote products, upgrades, and services to customers.
• Assist customers with technical support and problem solving.
• Identify prospective customers and relay to the sales team.
• Maintain showroom shelves and product displays.
• Process warranties.
• Perform cycle counts and assist inventory accuracy.
• Make occasional site deliveries.
• Participate in after-hours on-call and training.
• Work overtime as assigned.
• Work cooperatively with others.
• Comply with company policies.
• Maintain regular attendance.

Skills

Customer service

Sales experience

HVAC industry experience

Forklift experience

Driver’s license

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Job Purpose:

The purpose of the Inside Sales Professional (ISP) is to identify and serve the needs of our customers, assist them in obtaining products or information, and provide excellent customer service while fulfilling the many needs of customers.

Job Duties and Responsibilities:

• Process customer orders received in person (at the sales counter) or by phone, fax, and e-commerce, including company transfers and delivery requests
• Locate parts, equipment, and supplies for our customers from various sources
• Support long‑term business relationships with our customers to help promote sales growth and gain acceptance
• Assist in warehouse duties, including pulling customer orders and putting away stock while occasionally operating a forklift
• Promote new and existing products, upgrades, and services to our customers
• Assist customers with technical support and problem solving
• Identify prospective/future customers through store or phone sales and communicate prospects to the sales team (Territory Managers or Account Executives)
• Maintain a professional atmosphere of the sales facility by restocking and maintaining both showroom shelves and product displays
• Process warranties
• Perform cycle counts and assist in maintaining accuracy of physical inventory
• Make occasional deliveries using a site vehicle
• Participate in after‑hours on‑call duties and training classes
• Work overtime as assigned
• Work cooperatively with others
• Comply with all company policies and procedures
• Maintain regular, punctual, and reliable physical attendance
• Maintain regular, punctual, and reliable attendance and availability

While performing the duties of this job, the employee is required to stand; walk; sit; lay on the floor; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must lift and/or move up to 60 pounds. The employee may work in environments as cold as 20 degrees or as hot as 105 degrees. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

All the tasks described in these Job Duties and Responsibilities are the essential functions of this job. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship or direct threat.

Qualifications:

• High School Diploma or equivalent
• 2 years of customer service and/or sales experience
• 2 years’ experience in the HVAC industry, preferred
• Proficient in computers, including Microsoft Office
• Forklift experience
• Possess a valid driver’s license
• Maintain a satisfactory driving record as determined by Company Driver Policies
• Qualify for and remain insurable under Company liability insurance policy
• Meet federal and state requirements to operate the vehicle

Travel Requirement:

• 5% travel to branches and other operating companies, requiring some overnight stay; travel to industry‑related conferences and training may require extended stays

Other:

This job description is not an exhaustive list of all functions that the employee may be required to perform, and additional duties may be assigned.

Job Location: National Structure - Lawrenceville

2111 Cedars Rd SE Lawrenceville, GA 30043

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.