Inside Sales/Production Assistant

Signarama Silver Spring; Menomonee Falls (WI); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Signarama Pewaukee/Menomonee Falls is seeking a Customer Account Specialist / Production Assistant to join our supportive team. In this full-time in-office position, you will play a crucial role in managing customer interactions and production tasks. Enjoy variety in your work with no two days being the same.

We are looking for organized and dependable individuals who can communicate effectively and take pride in their work. The compensation ranges from $18.00 to $22.00 per hour, offering a stable opportunity for growth within a growing company.

Qualifications

• Dependable and detail-oriented with strong communication skills.
• Experience in customer service or office support preferred but not required.

Responsibilities

• Answer phones and greet customers professionally.
• Prepare estimates and accurately process customer orders.
• Organize and keep jobs moving through production.
• Assist in the production of graphics and signs.
• Support installers and production staff as required.

Skills

Customer service

Attention to detail

Basic math skills

Organizational skills

Job description

Replies within 24 hours

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off

Do you like seeing real, tangible results from your work every day? Do you enjoy variety—office, shop, teamwork, problem‑solving—without being stuck behind a desk all day?

Signarama Pewaukee/Menomonee Falls is growing, and we’re looking for a Customer Account Specialist / Production Assistant who wants to be part of a fast‑moving, supportive team where the work matters and the days go fast. This is not a “sit and wait” job. You’ll be involved, valued, and trusted to help keep jobs moving from first customer contact to finished sign.

Why You’ll Love Working Here

• No two days are the same – office work, production support, hands‑on tasks
• Work with a skilled, respectful team that supports each other
• See your work out in the world – signs, graphics, installs you helped create
• Stable, growing company with multiple locations and long‑term opportunity
• Training provided – sign experience is helpful but not required
• A workplace where accuracy, teamwork, and pride in work actually matter

What You’ll Be Doing

• Answer phones, greet customers, and respond to email inquiries
• Prepare estimates and process customer orders accurately
• Keep jobs organized and moving through production
• Assist with producing graphics (printing, trimming, laminating)
• Help assemble signs and prep graphics for installation
• Support installers and production staff as needed
• Package finished signs and graphics for pickup or install
• Perform quality checks so work goes out right the first time

This Role Is a Great Fit If You

• Are organized, dependable, and detail‑oriented
• Communicate clearly by phone, email, and in person
• Are comfortable with basic math, measurements, and accuracy
• Like hands‑on work and aren’t afraid to pitch in
• Take pride in doing things correctly, not cutting corners
• Enjoy being part of a team that works hard and has each other’s backs

Experience That Helps (but we’ll train the right person)

• Customer service or office support
• Production, manufacturing, or shop work
• Sign, print, graphics, or trades experience

Position Details

• Location: Pewaukee, WI
• Schedule: Full‑Time | In‑Office
• Environment: Office + production/shop + light install support

Compensation: $18.00 - $22.00 per hour

Apply today and grow with Signarama Pewaukee/Menomonee Falls.