Inside Sales Proactive Support Specialist

Mettler-Toledo, Inc.; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Tuition reimbursement

Parental leave

Job summary

METTLER TOLEDO in Columbus, OH, is seeking a Sales Development Representative to support the Inside Sales Team. The role focuses on proactive outreach to add field visits and online meetings, coordinating with Field Sales and marketing teams to address customer needs and drive revenue.

Candidates should have at least 1 year in sales or customer service and be comfortable working in our Columbus office near Polaris four days a week. CRM experience is preferred.

Qualifications

• Bachelor's degree preferred but not required.
• Minimum 1 year of experience in sales, customer service, or telemarketing.
• Previous CRM experience preferred.
• Must be available to work in our Columbus office near Polaris 4 days a week.

Responsibilities

• Identify contacts within high-target accounts using outbound prospecting.
• Secure field visits and online meetings for Field Sales Representatives.
• Build and maintain relationships with customers and Field Sales partners.
• Generate and submit qualified leads for sales follow-up.
• Maintain accurate CRM data and update regularly.
• Provide regular updates on business issues, trends and proactive opportunities.
• Staying informed on product lines, service offerings, and internal sales systems.

Skills

Sales experience

Communication skills

Team collaboration

Education

Bachelor's degree (preferred)

Tools

CRM experience

Job description

Overview

Our Opening and Your Responsibilities

This role is part of the Inside Sales Team in Columbus, Ohio and is a crucial position aimed at providing world-class proactive support to Laboratory and Industrial customers. Sales Development Representatives within the Proactive Department primarily support the Field Sales organization while actively prospecting to create field-organized sales visits and online meetings within high-target accounts. This role requires dynamic skills to work with marketing, field, and management teams to better serve customer needs, resulting in higher sales revenue.

Responsibilities

• Using outbound prospecting to identify contacts within high-target accounts
• Securing field visits and online meetings for Field Sales Representatives
• Building and maintaining relationships with customers and Field Sales partners
• Generating and submitting qualified leads for sales follow-up
• Maintaining accurate CRM data
• Providing regular updates on business issues, trends, and proactive opportunities
• Maintaining knowledge of product lines, service offerings, and internal sales systems
• Managing multiple priorities in a fast-paced, highly communicative environment

Qualifications

• Bachelor's degree is preferred but not required.
• Minimum 1 year of experience in sales, customer service, or telemarketing.
• Previous CRM experience is preferred.
• Must be available to work in our Columbus office near Polaris 4 days a week.

Benefits

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, employee wellness programs, plus other perks and discounts
• Parental and caregiver leave policies
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards
• A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.