Inside Sales Specialist — Pumps & Equipment

Headwater Co.; Lubbock (TX); On-site; USD 24,796 - 30,307; Full time

Job summary

Headwater Co. in Texas is seeking an Inside Sales professional to drive sales initiatives for assigned customer groups and provide expert product information and pricing guidance to professional contractors.

You will support orders, process payments, and help ensure accurate documentation and timely delivery. The role emphasizes strong interpersonal skills, learning product functionality, and coordinating with colleagues to meet customer needs while maintaining high service levels.

Qualifications

• Strong interpersonal skills
• Ability to influence through knowledge and expertise
• Ability to understand product functionality and customer needs
• Good numerical ability for basic calculations and pricing

Responsibilities

• Provides professional level product information related to functionality, performance and price
• Collects customer requirements and feedback
• Manages the order process in a professional manner
• Recommends products and services to meet customer needs
• Assists customers with pricing requests
• Processes payments and returns
• Receives and handles customer orders and inquiries
• Greets customers professionally and supports sales policies

Job description

Headwater Co. in Texas is seeking an Inside Sales professional to drive sales initiatives for assigned customer groups and provide expert product information and pricing guidance to professional contractors.

You will support orders, process payments, and help ensure accurate documentation and timely delivery. The role emphasizes strong interpersonal skills, learning product functionality, and coordinating with colleagues to meet customer needs while maintaining high service levels.