Inside Sales Pro: Pre-Need & Family Planning

Service Corporation International; Sunset Corners (FL); On-site; USD 50,000 - 150,000; Full time

Job summary

Service Corporation International in Miami, FL is seeking a Sales Professional - Inside Sales to serve families by delivering personalized service and generating revenue for the cemetery, acting as the primary contact for clients.

The role includes lead generation, relationship building, and collaborating with funeral directors to ensure seamless service. Strong communication, empathy, and a goal-driven mindset are essential.

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of customer service or sales experience preferred.
• Ability to pass internal presentation certification within 30 days of hire.
• Must be able to work evenings and/or weekends and drive frequently.
• Knowledge of computers and some software.

Responsibilities

• Lead generation with daily prospecting and referrals.
• Build relationships with families and provide personalized service.
• Schedule and prepare for appointments, presenting solutions.
• Collaborate with funeral directors and location staff to ensure seamless service.
• Follow up on problems, ensuring customer satisfaction.

Skills

Customer service skills

Empathy and respect

Communication skills

Presentation skills

Relationship-building

Education

High school diploma or equivalent

1-2 years of college or equivalent

Job description

Service Corporation International in Miami, FL is seeking a Sales Professional - Inside Sales to serve families by delivering personalized service and generating revenue for the cemetery, acting as the primary contact for clients.

The role includes lead generation, relationship building, and collaborating with funeral directors to ensure seamless service. Strong communication, empathy, and a goal-driven mindset are essential.