Inside Sales Pro – Investigations (Hybrid)

Watchmen Investigations; Provo (UT); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

401(k)

PTO

Sick Leave

Job summary

Watchmen Investigations is seeking an Inside Sales Rep for a full-time, on-site role in Provo, UT. You will manage inbound/outbound calls, qualify leads, and present services with empathy and clarity, while maintaining CRM records and coordinating with investigation and cybersecurity teams.

The position supports the sales cycle from initial contact to close, with potential for hybrid work once established. A strong emphasis on discretion and excellent communication is required.

Qualifications

• Experience in high-volume inside sales and lead follow-up.
• Ability to handle sensitive topics with discretion.
• Strong communication and documentation skills.
• Experience with CRM systems and client records.
• Bachelor's degree preferred.

Responsibilities

• Handle inbound and outbound calls with potential clients.
• Qualify leads and present services clearly and empathetically.
• Maintain CRM records and coordinate with teams.
• Support sales process from initial contact to close and improve processes.

Skills

Inside sales

Customer service

Lead generation

Account management

Discretion

Documentation

CRM proficiency

Education

Bachelor's degree

Tools

CRM software

Office software

Job description

Watchmen Investigations is seeking an Inside Sales Rep for a full-time, on-site role in Provo, UT. You will manage inbound/outbound calls, qualify leads, and present services with empathy and clarity, while maintaining CRM records and coordinating with investigation and cybersecurity teams.

The position supports the sales cycle from initial contact to close, with potential for hybrid work once established. A strong emphasis on discretion and excellent communication is required.