Inside Sales Pro: Heavy-Duty Truck Parts & Solutions

Border-International; El Paso (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Health Insurance

Life Insurance

Paid Time Off

Tuition Reimbursement

Vision insurance

Job summary

Border International in El Paso, TX is seeking an Inside Sales Representative to drive product sales and deliver excellent customer service. You will handle inquiries, qualify leads, and guide customers toward equipment purchases, coordinating with fulfillment and distributors to close orders.

The role emphasizes relationship building, outbound calling, and upselling, with focus on understanding customer needs, maintaining a CRM, and meeting sales targets.

Qualifications

• 2 years of Inside Sales experience preferred.
• 3 years of heavy duty truck parts experience.
• Knowledge of the transportation industry a plus.
• Proven account management or other relevant experience.
• Experience delivering client-focused solutions based on customer’s needs.
• Excellent word processing and spreadsheet skills.
• Comfort with working under pressure in a fast-paced environment.
• Understanding of consumer behaviors and industry trends.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executives and customers.
• Natural relationship builder with integrity, reliability and maturity.
• Excellent listening, negotiation, presentation and customer service skills.

Responsibilities

• Develop meaningful relationships with customers to encourage trust and loyalty.
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Following up on cold and warm leads to further the sales process.
• Understanding customers’ needs and identifying sales opportunities.
• Answering potential customers’ questions and sending additional information by email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Work closely with OSSR (Outside Sales Representatives) and distributors to acquire new opportunities.
• Improve sales skills to increase sales success rates.
• Set and meet sales goals and objectives set by the management team.
• Maintains a professional appearance and a neat work area.
• May conduct cashier transactions or restock merchandise if needed.
• Arranges special orders, deliveries or instruct customers on product installation.

Job description

Border International in El Paso, TX is seeking an Inside Sales Representative to drive product sales and deliver excellent customer service. You will handle inquiries, qualify leads, and guide customers toward equipment purchases, coordinating with fulfillment and distributors to close orders.

The role emphasizes relationship building, outbound calling, and upselling, with focus on understanding customer needs, maintaining a CRM, and meeting sales targets.