Inside Sales Pro — Electrical Solutions

Sonepar USA Inc; Birmingham (AL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Shareholder opportunity

Disability (short & long-term)

Life insurance for dependents

Wellness program

Gym reimbursement

Employee Assistance Program

Job summary

Crawford Electric Supply in Birmingham seeks an Inside Sales Associate at the RDC/Branch to support customers with orders, pricing, and product guidance. You will assist outside sales, reference catalogs, and enter orders using Eclipse, while providing timely delivery estimates and handling issues to ensure customer satisfaction.

The role emphasizes basic math, reading technical documents, and knowledge of electrical products, with opportunities for growth within a Sonepar-backed organization

Qualifications

• High school diploma or equivalent required with strong math skills.
• Good interpersonal and communication abilities for customer interactions.
• Basic knowledge of electrical products and ability to read technical materials.

Responsibilities

• Supports Outside Sales with customer orders.
• Determines type of merchandise by becoming familiar with products and catalogs.
• Uses Eclipse for pricing structure and order entry.
• Estimates delivery date based on the company schedule.
• Resolves customer order problems and complaints promptly.
• Describes products using samples or catalogs showing features and benefits.
• Sells and promotes branch and company-wide promotions as directed.

Skills

Interpersonal communication

Mathematical skills

Reading technical documents

Customer service

Basic electrical product knowledge

Education

High school diploma or equivalent

Tools

Microsoft Office

Eclipse system (pricing/order entry)

Job description

Crawford Electric Supply in Birmingham seeks an Inside Sales Associate at the RDC/Branch to support customers with orders, pricing, and product guidance. You will assist outside sales, reference catalogs, and enter orders using Eclipse, while providing timely delivery estimates and handling issues to ensure customer satisfaction.

The role emphasizes basic math, reading technical documents, and knowledge of electrical products, with opportunities for growth within a Sonepar-backed organization