Inside Sales Associate - Growth & Benefits

Sonepar USA, Inc.; Jackson (MS); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

401(k) retirement savings with company

Professional development

Job summary

Crawford Electric Supply, located in Jackson, Mississippi, is hiring an Inside Sales Associate to support Outside Sales, price using Eclipse, and process orders for a wide range of electrical products. The role emphasizes accurate pricing, prompt delivery estimates, and strong customer service within a collaborative team.

You will engage with customers, interpret catalogs, and promote branch promotions while maintaining high standards of accuracy and product knowledge.

Qualifications

• High school diploma or equivalent.
• Six months or more of related experience.
• Effective interpersonal communication skills.
• Ability to perform math functions in all units of measure.
• Ability to calculate discounts, interest and commissions.
• Ability to read and interpret technical or general business documents.
• Basic Microsoft Office skills.
• Basic electrical product knowledge.

Responsibilities

• Supports Outside Sales with customer orders.
• Determines type of merchandise by familiarizing with products and vendor catalogs.
• Uses Eclipse for pricing structure and order entry.
• Estimates delivery dates based on company schedule.
• Resolves customer order problems and complaints promptly.
• Describes/demonstrates products using samples or catalogs.
• Sells and promotes branch and company promotions.

Skills

Interpersonal communication

Math proficiency

Basic computer skills

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Eclipse

Job description

Crawford Electric Supply, located in Jackson, Mississippi, is hiring an Inside Sales Associate to support Outside Sales, price using Eclipse, and process orders for a wide range of electrical products. The role emphasizes accurate pricing, prompt delivery estimates, and strong customer service within a collaborative team.

You will engage with customers, interpret catalogs, and promote branch promotions while maintaining high standards of accuracy and product knowledge.