Inside Sales Pro: Drive Revenue & Engage Leads

Empire Today; El Paso (TX); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Health Insurance

Wellness Program

Paid Time Off

Perks

Learning & Development

Job summary

Empire Today is seeking a Sales Experience Team Inside Sales Associate to join the Customer Engagement team in a role focused on converting leads into scheduled sales appointments. You will blend sales techniques, persuasive communication, and customer engagement to drive revenue and support a seamless customer journey.

Responsibilities include handling inbound/outbound calls, building rapport, presenting offers, and maintaining CRM records while collaborating with sales and service teams to

Qualifications

• High school diploma or equivalent required.
• Previous experience in sales, customer service, or call center environment preferred.
• Must have and/or be able to acquire reliable internet.
• Must have access to a mobile device/tablet for multi-factor authentication.
• Proficiency in CRM systems and Microsoft Office Suite.

Responsibilities

• Handle inbound calls from prospective customers and make outbound calls to prospective and existing customers to generate sales opportunities.
• Build rapport and establish interest in the products and services we offer.
• Identify and address any objections or concerns.
• Present updated offers, promotions, and scheduling options to encourage commitment.
• Maintain detailed records of customer interactions, outcomes, and follow up actions in CRM systems.
• Collaborate with sales and customer service teams to ensure seamless customer experience.
• Meet and exceed performance goals related to conversion rates, outreach volume, and customer satisfaction.
• Provide feedback to leadership on common objections and potential improvements to the quoting process.
• Participate in ongoing training to enhance product knowledge and sales techniques.

Skills

Sales experience

Customer service

CRM proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Empire Today is seeking a Sales Experience Team Inside Sales Associate to join the Customer Engagement team in a role focused on converting leads into scheduled sales appointments. You will blend sales techniques, persuasive communication, and customer engagement to drive revenue and support a seamless customer journey.

Responsibilities include handling inbound/outbound calls, building rapport, presenting offers, and maintaining CRM records while collaborating with sales and service teams to