Inside Sales Pro: Drive Growth & New Accounts

Hoffman Mechanical Solutions, Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Hoffman Comfort Products is seeking an Inside Sales Specialist to drive customer acquisition and revenue growth. You will handle dozens of calls daily across multiple vertical markets and sales channels, translating inquiries into opportunities and moving deals forward.

The role reports to the Branch Manager, operates in a collaborative, employee-owned environment, and requires strong communication, organization, and relationship-building skills to renew accounts and grow key opportunities.

Qualifications

• Bachelor’s degree preferred, or 3–5 years of relevant experience.
• Excellent verbal and written communications skills.
• Strong phone presence with a customer-oriented approach.
• Proficient in Word, PowerPoint, and Excel; well-organized.
• Ability to build relationships with customers and coworkers.

Responsibilities

• Convert new sales opportunities through inbound leads and outbound cold calling.
• Expand existing sales opportunities into targeting key accounts.
• Renew key accounts through various account nurturing programs.
• Understand customer needs and requirements.
• Maintain and expand the database of prospects and the master mailing list.
• Coordinate inside sales with outside sales.
• Process orders and follow up to ensure customer satisfaction.
• Coordinate marketing efforts with the Hoffman & Hoffman Marketing Department and vendors.

Skills

Verbal communication

Written communication

Phone skills

Organization

Relationship building

Independent work

Collaborative

Prospecting

Education

Bachelor’s degree preferred

Tools

Microsoft Word

PowerPoint

Excel

Job description

Hoffman Comfort Products is seeking an Inside Sales Specialist to drive customer acquisition and revenue growth. You will handle dozens of calls daily across multiple vertical markets and sales channels, translating inquiries into opportunities and moving deals forward.

The role reports to the Branch Manager, operates in a collaborative, employee-owned environment, and requires strong communication, organization, and relationship-building skills to renew accounts and grow key opportunities.