Inside Sales Pro — Building Materials Expert

ABC Supply; Springfield (VA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health, dental & vision

401(k) match

Paid vacation

Paid sick leave

Paid holidays

Employee assistance program

Disability insurance

Life insurance

Flex spending

Job summary

ABC Supply Interiors is a leading distributor of drywall, ceiling tiles, steel framing and other building materials. The Inside Sales Associate helps customers from greeting to final sale, develops L&W solutions, discusses product benefits, and nurtures long-term relationships.

Responsibilities include handling inquiries, coordinating deliveries, assisting in branch sales planning and merchandising, and maintaining strong service and product knowledge.

Qualifications

• 1-2 years' experience with interior building products is preferred.
• Excellent communication and interpersonal skills.
• Solid time management and prioritization skills.
• Basic computer skills.
• Positive attitude and team player.

Responsibilities

• Assisting customers in developing L&W solutions to meet their needs.
• Discussing features and benefits of products and services.
• Establishing rapport with new customers and nurturing relationships with long term customers.
• Soliciting feedback from customers on products and services.
• Coordinating delivery requests to ensure efficiency and customer satisfaction.
• Assisting in the development of branch sales plan and strategy.
• Assisting in the design and execution of merchandising strategy.
• Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job.
• Answering incoming phone calls and emails to assist customers in a timely manner.
• Accepting payment and applying it to the appropriate customer account.
• Arranging with the warehouse for customer product pickup.
• Reordering products to keep the store and warehouse shelves well stocked.
• Addressing and resolving service concerns, should they arise.

Skills

Communication

Interpersonal skills

Time management

Prioritization

Team player

Customer service

Basic computer skills

Job description

ABC Supply Interiors is a leading distributor of drywall, ceiling tiles, steel framing and other building materials. The Inside Sales Associate helps customers from greeting to final sale, develops L&W solutions, discusses product benefits, and nurtures long-term relationships.

Responsibilities include handling inquiries, coordinating deliveries, assisting in branch sales planning and merchandising, and maintaining strong service and product knowledge.