Inside Sales Pro: Auto Glass & Accessories

Pilkington North America Inc.; Birmingham (AL); On-site; USD 71,635,000 - 85,962,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) plan

Educational Assistance

Life Insurance

Paid Holidays

Paid Vacation

Employee Assistance Plan

Job summary

Pilkington North America in Birmingham, AL is seeking an inside sales professional to drive high-volume outbound calls, qualify new business opportunities, and build strong customer relationships.

You will collaborate with national and local account teams, maintain customer profiles, and support promotions. Pay ranges from $25 to $30 per hour with no commission; background check and drug screen required. Benefits include Medical, Dental, Vision, 401(k), paid holidays and paid vacation.

Qualifications

• Team-oriented with excellent communication and customer service skills.
• Builds strong relationships with peers and cross functional teams to enable higher performance.
• Ability to work independently and highly efficient at multi-tasking.
• Strong phone presence and experience with high call volumes.
• Critical thinking and problem-solving ability.
• Excellent organizational skills and detail-oriented.
• Professional and friendly demeanor.
• Entrepreneurial skills and style.
• High school diploma or GED.
• A minimum of 1-2 years previous inside sales and/or customer service experience.

Responsibilities

• Close sales and achieve monthly/quarterly goals.
• Find and qualify new business opportunities through lead follow-up, outbound calls and emails.
• Conducts sales calls and initiates customer contact in order to execute service center sales action plan.
• Qualifying, following-up and tracking sales leads.
• Research accounts, identify key players and generate interest.
• Understand a prospective customer’s needs and requirements to ensure a great customer experience.
• Collaborate with national and local account teams to develop and track promotional programs.
• Develops and maintains positive customer relations as well as local work environment at all times.
• Demonstrates and supports a continuous improvement and growth mindset.
• Assists in maintenance of customer accounts, account set up, and development of customer profiles.
• Completes reports as needed and requested by management.
• Coordinates with credit department in receivables, reconciliations, etc.

Skills

Team player

Communication

Relationship building

Independent work

Phone skills

Critical thinking

Organization

Professional demeanor

Entrepreneurial mindset

Inside sales experience

Education

High school diploma or GED

Tools

SAP

Hubspot CRM

Job description

Pilkington North America in Birmingham, AL is seeking an inside sales professional to drive high-volume outbound calls, qualify new business opportunities, and build strong customer relationships.

You will collaborate with national and local account teams, maintain customer profiles, and support promotions. Pay ranges from $25 to $30 per hour with no commission; background check and drug screen required. Benefits include Medical, Dental, Vision, 401(k), paid holidays and paid vacation.