Inside Sales Parts and Contract Sales

Munters; Massachusetts; Remote; USD 29,000 - 41,000; Full time

Job summary

Munters is seeking an Inside Sales - Parts and Contract Specialist who can support parts, service, and maintenance contracts nationwide from a remote home office. You will prepare quotes, follow up on proposals, and identify opportunities to upsell products and services while meeting monthly sales goals.

You will maintain accurate customer records, coordinate payments, and collaborate across teams to ensure a positive customer experience, with attention to detail and timely communication.

Qualifications

• Minimum two years of sales or customer-facing experience.
• Excellent written and verbal communication.
• Professional phone etiquette and organization.
• Ability to learn CRM and quoting systems.

Responsibilities

• Prepare quotes for parts, service agreements, and renewals.
• Follow up on open proposals and opportunities.
• Identify parts and services opportunities from customer data.
• Build relationships with customers and coordinate payments.
• Track quotes and sales activity for reporting.

Skills

Sales experience

Customer-facing

Strong communication

Organization

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Astea

Glovia

Job description

Inside Sales Parts and Contract Sales page is loaded## Inside Sales Parts and Contract Saleslocations: Remote - Massachusetts: Remote - North Carolina: Remote - New York: Remote - New Jersey: Remote - New Hampshiretime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 4, 2027 (30+ days left to apply)job requisition id: R13724**Compensation Range:**$20.77 - $29.56 / hour**Title:** Inside Sales - Parts and Contract Specialist**Company:** Munters**Location:** 100% remote based from home# **About Munters**Munters is a global leader in energy-efficient climate control solutions for mission-critical processes. Our technology helps customers manage humidity, temperature, and energy consumption while reducing their environmental impact.We offer a collaborative and inclusive workplace where employees are valued, supported, and given meaningful opportunities to contribute and grow.# **About the Role**We are looking for a motivated and customer-focused Inside Sales Representative to support our parts, service, and maintenance contract business. In this role, you will connect with customers across the country, prepare quotes, follow up on proposals, and identify opportunities to provide additional products and services.This is an excellent opportunity for someone who enjoys building customer relationships, managing multiple priorities, and contributing to sales growth in a fast-paced team environment.# **What You'll Do*** Prepare quotes for replacement parts, service agreements, maintenance contracts, and renewals.* Follow up with customers on open proposals and sales opportunities.* Use our customer database to identify opportunities for spare parts and services.* Build and maintain strong relationships with new and existing customers.* Close sales opportunities and coordinate payment processing.* Work toward established monthly sales goals.* Maintain accurate and up-to-date customer information.* Track quotes and sales activity for monthly reporting.* Develop a strong understanding of Munters products and services.* Collaborate with internal teams to ensure a positive customer experience.* Support special projects and team initiatives as needed.# **What You'll Bring*** High school diploma or equivalent.* At least two years of sales or customer-facing experience.* Strong written and verbal communication skills.* Professional and customer-focused phone etiquette.* Strong organizational, time-management, and follow-up skills.* Attention to detail and the ability to manage multiple priorities.* Comfort working with Microsoft Word and Excel.* Ability to learn customer relationship management, quoting, and business systems such as Astea and Glovia.* Ability to handle confidential information appropriately.* A collaborative mindset and the ability to work effectively across departments.* Self-motivation and the ability to work with limited supervision.# **Additional Information*** Occasional overtime may be needed to support customer or team goals.* Travel is expected to be limited to approximately 0 to 10% for training, projects, or team-building activities.* This is primarily a sedentary, computer-based position that requires extended periods of sitting and regular use of a computer and telephone.# **Equal Opportunity Employer**Munters is an equal opportunity employer committed to creating a diverse and inclusive workplace. Employment decisions are made without regard to race, religion, color, national origin, sex, gender, sexual orientation, age, marital status, veteran status, disability, or any other legally protected characteristic.Employment offers may be contingent upon successfully completing applicable pre-employment screening requirements, including a background check and drug test.In our purpose we say that our future is determined by the way we all live our lives and how industries operate their businesses. As an employer that means fostering an environment free from discrimination and harassment, where action is taken to create inclusion and equity. For you as a candidate, Munters ensures fair treatment and equal opportunity, regardless of any characteristics protected by applicable laws in the countries where we operate. It means a place of employment where you can come as you are, find meaningful work and thrive together with your colleagues.