Inside Sales Manager: Lead Ticket Revenue & Team

Minnesota United FC; Golden Valley (MN); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Incentive compensation

Health coverage

Retirement savings plans

Paid time off

Job summary

Minnesota United FC is seeking a highly organized, results-driven Manager, Inside Sales to maximize revenue from full and partial season tickets. Based in Golden Valley, MN, you will lead a team of six Inside Sales Representatives, coach and develop talent, and drive outbound campaigns while reporting to the Director, Business Development.

You’ll recruit, onboard, train, and retain top performers, monitor lead flow across channels, plan events, and maintain CRM records.

Qualifications

• Bachelor’s degree in related field, or combination of education and work experience.
• 3+ years of ticket sales experience in sports or related industry.
• Previous experience managing a team in selling environment preferred.
• Ability to train, coach, and motivate ticket sales representatives.
• Ability to maintain a flexible work schedule (evenings and weekends).
• Bilingual English/Spanish is a plus.

Responsibilities

• Directly supervise, coach, and develop a team of six Inside Sales Representatives, fostering accountability and consistent achievement of sales goals.
• Manage and monitor day-to-day lead flow and campaign activity across all channels, ensuring Inside Sales Representatives are effectively executing outbound new business efforts.
• Lead the recruiting, interviewing, and hiring process for Inside Sales Representatives while building a long-term talent pipeline through relationships with local colleges and universities.
• Drive the onboarding, training, and professional development of Inside Sales Representatives to accelerate sales performance and career growth.
• Provide hands-on coaching through call monitoring, one-on-one development sessions, and active participation in sales meetings.
• Model the organization’s ideal sales process and serve as a lead revenue producer when necessary by assisting with high-value sales opportunities and closing season ticket accounts.
• Plan, lead, and execute prospect-facing events, including game-day prospect experiences, stadium tours, select-a-seat events, and other sales-focused activations.
• Maintain accurate records in CRM systems and provide regular reporting on team performance, pipeline activity, and sales results.
• Support other department initiatives and responsibilities as assigned.

Skills

Team leadership

Coaching

Sales management

Bilingual (English/Spanish)

Education

Bachelor’s degree

Job description

Minnesota United FC is seeking a highly organized, results-driven Manager, Inside Sales to maximize revenue from full and partial season tickets. Based in Golden Valley, MN, you will lead a team of six Inside Sales Representatives, coach and develop talent, and drive outbound campaigns while reporting to the Director, Business Development.

You’ll recruit, onboard, train, and retain top performers, monitor lead flow across channels, plan events, and maintain CRM records.