Inside Sales Manager

Integrated Water Services, Inc.; Austin (TX); Remote; USD 100,000 - 125,000; Full time

Job summary

Integrated Water Services, a leader in sustainable water and wastewater treatment, is seeking an Inside Sales Manager to lead its sales function. This pivotal role involves managing customer quotes, coordinating across teams, and improving sales processes, with aspirations for future team leadership. Ideal candidates possess strong sales skills, a customer-first mindset, and a technical background in water treatment.

Benefits

Medical, Dental, Vision

PTO and 8 company-paid holidays

401k with a company match of 4%

Qualifications

• 5+ years of relevant experience in inside sales, technical sales, proposal coordination, or project estimation.
• Strong understanding of water/wastewater treatment processes, including membrane bioreactors.
• Experience analyzing quoting metrics and pipeline reports.

Responsibilities

• Manage the full inside sales lifecycle—from RFP and quote generation through order conversion.
• Serve as the primary point of contact for customers during the sales quoting process.
• Lead initiatives to streamline the internal quote-to-order process.

Skills

Salesforce CRM

Communication

Project Management

Process Improvement

Problem-Solving

Education

Bachelor’s degree in Engineering, Environmental Science, Business

Tools

MS Office Suite

Job description

Description

Integrated Water Services (IWS) is revolutionizing water! For over 20 years, we have been at the forefront of transforming water challenges into sustainable solutions. Our team of passionate innovators designs and builds cutting-edge water and wastewater treatment systems that protect communities and the environment. From bustling cities to remote regions, we are making a real, positive impact on the world.

We are not just engineers and builders; we are problem solvers, creators, and environmental stewards. Join us in building a better future, one water drop at a time.

We are seeking a driven and organized Inside Sales Manager to lead and evolve our inside sales function. This is a remote, independent contributor role (with preference for Austin/Houston candidates) that will play a critical role in quoting and converting new business for our innovative water and wastewater treatment systems.

You’ll be responsible for managing the full inside sales lifecycle—from RFP and quote generation through order conversion and project handover. You will coordinate across technical, engineering, and commercial teams to deliver accurate proposals with speed and quality. In parallel, you'll help streamline internal quote workflows and liaison with the Chief Commercial Officer on strategic initiatives to improve commercial team performance.

As IWS continues to grow, this role is expected to scale into a leadership position, managing a high-performing team of inside sales professionals.

Key Responsibilities

• Quote & Proposal Management: Generate and manage customer quotes, proposals, and responses to RFPs across multiple market sectors (municipal, residential, commercial, industrial, tribal, food & beverage, hospitality). Ensure technical accuracy, pricing competitiveness, and on-time delivery.
• Cross-Functional Coordination: Work closely with engineering, operations, product, and finance teams to scope and price solutions. Organize effective project handoff meetings post-order.
• Customer Interface: Serve as the primary point of contact for customers during the sales quoting process, ensuring a seamless and positive experience through clear communication and responsive service.
• Salesforce CRM Ownership: Maintain and leverage CRM (preferably Salesforce) to track leads, quote progress, follow-ups, and customer data with rigor and accuracy.
• Process Improvement: Lead initiatives to streamline the internal quote-to-order process, improve speed, reduce rework, and enhance overall efficiency.
• Strategic Projects: Partner with the Chief Commercial Officer on ad hoc commercial initiatives, including analytics, dashboarding, forecasting, and internal alignment efforts to elevate sales operations.
• Sales Metrics & Reporting: Track and report KPIs including quote volume, turnaround time, quote-to-close ratio, and quote accuracy. Provide insights and recommendations to leadership.
• Growth & Leadership Vision: Play a pivotal role in laying the foundation for an expanding Inside Sales team. As the business scales, this role is expected to evolve into a managerial position, building and leading a team of inside sales professionals.

Requirements

Required Knowledge, Skills and Abilities:

• Strong understanding of water/wastewater treatment processes, including membrane bioreactors (MBRs), modular systems, aeration/mixing equipment (e.g., KLa), and digital control platforms (e.g., Hyperion).
• Proven ability to manage complex quotes and RFPs with precision and speed.
• Advanced proficiency in Salesforce CRM and MS Office Suite (Excel, Word, PowerPoint); experience analyzing quoting metrics and pipeline reports.
• Excellent written and verbal communication skills with the ability to simplify technical details and engage both internal stakeholders and external customers.
• Customer-first mindset, proactive problem-solving ability, and a drive for process improvement.
• Experience coordinating across departments and managing multiple priorities in a fast-paced environment.
• Strong organizational and project management skills, with keen attention to detail.

Preferred Qualifications:

• Bachelor’s degree in Engineering, Environmental Science, Business, or related technical discipline.
• 5+ years of relevant experience in inside sales, technical sales, proposal coordination, or project estimation.
• Familiarity with municipal procurement processes and technical sales in infrastructure or utilities is a plus.
• Previous experience in a scaling organization with ambitions to build a team and sales function.

IWS offers:

• Competitive salary and benefits including:
  • Medical, Dental, Vision, STD, LTD
  • PTO and 8 company-paid holidays
  • 401k with a company match of 4%

Salary range*: $100-$125k, plus variable incentive compensation

*The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

#LI-REMOTE

IWS is an equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, or sexual orientation.