Inside Sales & Key Accounts Manager

Steel Dynamics, Inc.; Pelham (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Steel Dynamics, Inc. is seeking an Inside Sales / Customer Service professional in Pelham, Alabama. This role supports the sales team by managing bid processes, assisting with key accounts, and ensuring customer satisfaction. Key qualifications include strong computer skills, effective communication, and the ability to travel. Preferred candidates will have a 4-year college degree related to the field and Salesforce experience. This position is critical for maintaining sales continuity and driving success in accounts.

Qualifications

• Required: Proficient in Excel, Word, and PowerPoint.
• Ability to manage the bid process daily.
• Effective written and verbal communication skills.
• Highly organized with strong prioritization skills.
• Willingness to travel and handle difficult customers.
• Ambition to advance into a Regional Sales Manager position.

Responsibilities

• Input project details into the CRM software and review blueprints.
• Forward quotes to the sales team for customer distribution.
• Assist outside sales team in lead generation.
• Cover for RSMs during absences and assist in open territories.
• Review and file contracts and assess orders for accuracy and completeness.
• Manage several key accounts.

Skills

Proficient computer skills (Excel, Word, and PowerPoint)

Effective communication

Organized and ability to prioritize

Customer service professionalism

Ability to travel occasionally

Education

4 Year College Degree in Applicable Field

Tools

Salesforce

Job description

Steel Dynamics, Inc. is seeking an Inside Sales / Customer Service professional in Pelham, Alabama. This role supports the sales team by managing bid processes, assisting with key accounts, and ensuring customer satisfaction. Key qualifications include strong computer skills, effective communication, and the ability to travel. Preferred candidates will have a 4-year college degree related to the field and Salesforce experience. This position is critical for maintaining sales continuity and driving success in accounts.