Inside Sales I

Whitecap; Chattanooga (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

White Cap seeks a detail-oriented associate to provide dependable service through accurate order entry, pricing, and secure payment handling. You will process orders across phone, email, text, and counter while maintaining margins and coordinating with teammates to meet service commitments.

Strong emphasis on customer service, basic computer skills, and the ability to communicate clearly. HS Diploma or GED preferred with 0–2 years of experience in related roles.

Qualifications

• HS Diploma or GED strongly preferred.
• 0–2 years of experience in area of responsibility.
• Customer service and sales experience beneficial.
• Basic computer proficiency expected for daily tasks.
• Strong attention to detail and accuracy in transactional tasks.

Responsibilities

• Processes orders across multiple channels accurately and promptly.
• Handles secure payments (credit card, check, cash).
• Identifies stock products and suggests comparable alternatives.
• Maintains margins within established pricing guidelines.
• Coordinates with team to meet service commitments.

Skills

Customer service

Sales experience

Basic computer proficiency

Attention to detail

Communication

Teamwork

Pricing knowledge

Education

High School Diploma or GED

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.

Major Tasks, Responsibilities And Key Accountabilities

• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives.
• Maintains margin goals within established pricing guidelines.
• Coordinates with team members to ensure service commitments are met.

Nature and Scope

• Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
• Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
• None.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education And Experience

• HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

• Customer Service and sales experience
• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast-paced environment.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area

Sales

Work Type

On-Site

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affinitive Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.