Inside Sales Associate I

White Cap Supply Holdings, LLC.; North Little Rock (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

White Cap Supply Holdings, LLC. is seeking an orderly and detail-oriented associate to process orders across multiple channels, handle payments securely, and identify stock products with pricing guidance. You will collaborate with teammates to ensure timely service commitments in a fast-paced environment.

The role emphasizes strong communication with customers and colleagues, basic product knowledge, and a focus on accuracy and dependability in an on-site setting.

Qualifications

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.
• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast-paced environment.

Responsibilities

• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives.
• Maintains margin goals within established pricing guidelines.
• Coordinates with team members to ensure service commitments are met.

Skills

Basic computer proficiency

Attention to detail

Clear communication

Pricing guidelines understanding

Teamwork

Education

HS Diploma or GED

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.

Major Tasks, Responsibilities and Key Accountabilities

• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly

• Handles payments securely, including credit card, check, and cash transactions.

• Identifies stock products and recommends comparable alternatives.

• Maintains margin goals within established pricing guidelines.

• Coordinates with team members to ensure service commitments are met.

Nature and Scope

• Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.

• Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

• None.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

• Basic computer proficiency.

• Strong attention to detail and accuracy in transactional tasks.

• Ability to communicate clearly and professionally with customers and associates.

• Basic understanding of product categories and pricing guidelines.

• Demonstrates teamwork and dependability in a fast-paced environment.

Functional Area Sales

Work Type On-Site

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affiative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.