Inside Sales & Estimating Coordinator

Quality Glass and Mirror Service; Omaha (NE); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health care plan

401(k) with company match

Life insurance

Short-term and long-term disability

Paid time off

Family leave

Training and development

Job summary

Quality Glass & Mirror Service, based in Omaha, NE, is seeking an organized inside sales/coordinator to support estimating and customer communications. This full-time, on-site role sits between our estimators and customers, keeping quotes moving and ensuring timely follow-up. You’ll help buyers and vendors while contributing to higher win rates.

Reports to the Director of Sales. Strong Excel/CRM skills and a customer-focused mindset are essential.

Qualifications

• 2+ years in inside sales, coordinator, or estimating support roles in construction/building products.
• Experience buying materials for specific jobs or orders, or working with a shop floor is a plus.
• Very organized with trackers and records accuracy.
• Comfortable on the phone with contractors and vendors with strong follow-up.
• Able to push back on internal deadlines professionally.
• Solid with email, Excel, and CRM; Salesforce experience is a plus.
• Able to read basic quotes and learn our products.

Responsibilities

• Keep the estimating team organized by tracking quote requests, due dates, and owners in Salesforce.
• Send quotes to customers and be the main contact for questions, revisions, and re-quotes.
• Hold estimators to deadlines and escalate delays.
• Follow up on quotes and analyze feedback to improve pricing.
• Generate new quote activity and build client relationships via phone; monitor bid platforms for opportunities.
• Assist in purchasing materials for won jobs and track them through receiving.

Skills

Inside sales

Coordinator

Estimating support

CRM (Salesforce)

Excel

Phone with contractors

Reading quotes

Tools

Salesforce

Excel

Job description

Quality Glass & Mirror Service, Omaha, NE (in office, full time)

Quality Glass is an equal opportunity employer.

Reports to the Director of Sales

About us

Quality Glass is a glass fabricator and aluminum distributor based in Omaha. We fabricate tempered glass, insulating glass, and mirror, and we supply aluminum to glaziers, contractors, and manufacturers across the Midwest. This role supports our sales and estimating team by managing the quote process from request through award, and coordinating materials for the jobs we win.

The role

This person sits between our estimators and our customers. You’ll keep the quoting process organized and moving, be the go-to contact for customers with questions on their quotes, and close the loop on every bid we send out. We’re looking for someone who takes ownership of the process and proactively follows through to maximize our customer's experience and our own win rate.

What you’ll do

• Keep the estimating team organized. Track incoming quote requests, due dates, and who owns what, and keep that log current in Salesforce.
• Send quotes out to customers and be their main point of contact for questions, revisions, and re-quotes.
• Hold estimators to deadlines. If a quote is going to be late, you’ll know before the customer does, and you’ll elevate it.
• Follow up on quotes we’ve sent. Did the customer win the job? Were we low? What number did they use? That feedback is how we get better at pricing.
• Generate new quote activity. Ask customers what else they’re bidding, build relationships over the phone, and monitor bid platforms like BuildingConnected, ConstructConnect, PlanHub, and Procore for work we should be quoting.
• Once we win a job, help buy the materials it needs and track them through receiving. Check with the floor on what we already have in-house so we’re not buying what’s on the shelf.

What we’re looking for

• 2+ years in an inside sales, coordinator, project coordinator, or estimating support role. Construction, glass, glazing, or building products experience is a big plus.
• Experience buying materials for specific jobs or orders, or working alongside a shop floor, is a plus.
• Very organized, with a track record of keeping trackers and records accurate and current.
• Comfortable on the phone with contractors and vendors, and consistent with follow-up.
• Willing to push back on internal deadlines in a professional way.
• Solid with email, Excel, and a CRM. Salesforce experience is a plus.
• Able to read basic quotes and learn our products. You won’t be doing takeoffs, and we’ll teach you the glass side.

What we offer

• Pay in line with an inside sales or coordinator role, based on experience
• Base salary plus a performance bonus tied to on-time quotes, follow-up, and new quote opportunities you bring in
• Health care plan (medical, dental, and vision)
• 401(k) with company match up to 4%
• Life insurance (basic, voluntary, and AD&D)
• Short-term and long-term disability
• Paid time off (vacation, sick, and public holidays)
• Family leave (maternity and paternity)
• Training, development, and room to grow. As our sales team builds out, this role has a path into outside sales, estimating, or operations if that’s where you want to go.