Inside Sales Engineer / Technical Sales Representative

Ledgent Technology; Elk Grove Village (IL); On-site; USD 75,000 - 100,000; Full time

Job summary

Ledgent Technology in Elk Grove Village, IL is seeking an Inside Sales Engineer / Technical Sales Representative to grow existing accounts and identify new opportunities. The role requires 2+ years in inside sales, a Bachelor's degree, and strong communication skills.

You will work onsite with occasional travel, supporting customers via phone, email, and CRM systems. Salary ranges include base plus bonus, with senior levels reaching six figures depending on experience and product knowledge.

Qualifications

• Bachelor's degree required.
• 2+ years in inside sales or technical sales.
• Strong relationship-building and account development skills.
• Experience communicating with customers via phone, email, and virtual meetings.
• Technical aptitude to explain product applications.
• Valid driver's license and reliable transportation.

Responsibilities

• Manage and grow existing customer accounts.
• Identify new sales opportunities within current and emerging accounts.
• Generate leads through inside sales activities and promotions.
• Respond to web leads, RFQs, sizing requests, and customer inquiries.
• Recommend products based on customer application requirements.
• Provide pricing, delivery, RMA, and customer service support.
• Deliver technical troubleshooting and product support.
• Maintain CRM records and sales activity documentation.
• Prepare monthly sales reports.
• Gather and share market intelligence.
• Attend trade shows, customer events, and training programs.

Skills

Relationship building

Account development

Technical communication

CRM systems experience

Technical troubleshooting

Education

Bachelor's degree

Tools

CRM software

Job description

Inside Sales Engineer / Technical Sales Representative (JN -092026-431416) Elk Grove Village, Illinois

Salary: USD36.05 - USD39.66 per year

Title: Inside Sales Engineer / Technical Sales Representative

Job Classification: Full Time/Perm paid hourly

Location: Elk Grove Village IL

Salary: $75,000-$82,500 + 10% bonus (Hourly, Non-Exempt)

Senior Level: $90,000-$100,000 (requires strong industry and product knowledge)

Location: Fully onsite

Hours: 8:30 AM - 5:00 PM

Travel: Occasional trade shows and sales meetings (must have reliable transportation and clean driving record)

Ideal Candidate Profile

• Bachelor's degree required


• 2+ years of inside sales, technical sales, account management, or customer-facing technical support experience


• Strong relationship-building and account development skills


• Experience working with customers via phone, email, virtual meetings, and CRM systems


• Technical aptitude with the ability to understand and explain product applications


• Ability to troubleshoot and provide technical support


• Strong written and verbal communication skills


• Valid driver's license and reliable transportation


• BSEE or BSME preferred

Core Responsibilities

• Manage and grow existing customer accounts


• Identify new sales opportunities within current and emerging accounts


• Generate leads through inside sales activities and promotions


• Respond to web leads, RFQs, sizing requests, and customer inquiries


• Recommend products based on customer application requirements


• Provide pricing, delivery, RMA, and customer service support


• Deliver technical troubleshooting and product support


• Maintain CRM records and sales activity documentation


• Prepare monthly sales reports


• Gather and share market intelligence


• Attend trade shows, customer events, and training programs