Inside Sales Engineer: Tech Solutions Expert

Thermon; West Valley City (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

Thermon is seeking a Sales Engineer (inside sales) to engage directly with customers in Salt Lake City, driving sales, providing support, and delivering professional service to grow existing accounts and win new business.

You will respond to inquiries, prepare quotations, collaborate with external sales reps, pursue new opportunities, and maintain accurate CRM records while ensuring solutions meet customer requirements.

Qualifications

• Post-secondary technical diploma or degree.
• Three or more years of related experience in the industry—industrial order management or customer service in a tech environment.
• Minimum of 3 years work experience in telephone sales or business development sales.
• Microsoft Dynamics AX experience is considered an asset.
• Experience quoting and handling orders for engineered product solutions is a plus.

Responsibilities

• Respond to customer inquiries and determine full scope of client needs regarding product solutions, pricing and potential delivery dates.
• Collaborate with external sales, including commissioned representatives to provide quotation support across Thermon products and assist in identifying opportunities for the external sales team to manage.
• Prospect for other potential applications in both new and existing client base.
• Participate in lead generation strategies and follow up activities.
• Evaluate current quote conversion rates and incoming order dates to devise and execute win-back strategies.
• Maintain a log of customers contacted—CRM, outcomes, and issues for follow up.
• Provide customers with product information and technical support where required.
• Other tasks assigned by management team.

Skills

Sales prospecting

Quotation support

Customer service

Technical understanding

English communication

Education

Technical diploma or degree

3+ years industrial/order management experience

Tools

Microsoft Dynamics AX

Job description

Thermon is seeking a Sales Engineer (inside sales) to engage directly with customers in Salt Lake City, driving sales, providing support, and delivering professional service to grow existing accounts and win new business.

You will respond to inquiries, prepare quotations, collaborate with external sales reps, pursue new opportunities, and maintain accurate CRM records while ensuring solutions meet customer requirements.